Tristan Fite
Lynn Haven,FL
Summary
Proven leader and dedicated professional with experience at Runaway Island, adept at enhancing customer satisfaction and team performance. Skilled in cash handling and exceptional customer service, demonstrated through effective conflict resolution and multitasking. Raised team's overall performance by training staff, showcasing a strong work ethic and guest engagement expertise. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
12
12
years of professional experience
Work History
Server
Sharkys Beachfront Restaurant
04.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
Manager
Runaway Island
04.2016 - 02.2020
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Hostess
Sharkys Beachfront Restaurant
05.2012 - 10.2015
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
High School Diploma -
A. Crawford Mosley High School
Lynn Haven, FL05.2012
Skills
Strong Work Ethic
Exceptional customer service
Cash Handling
Guest Engagement
Service prioritization
Timeline
Server
Sharkys Beachfront Restaurant
04.2020 - Current
Manager
Runaway Island
04.2016 - 02.2020
Hostess
Sharkys Beachfront Restaurant
05.2012 - 10.2015
High School Diploma -
A. Crawford Mosley High School
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