Tristan Helmick
Frisco,TX
Summary
Dependable with a track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bar Manager
Andretti Indoor Karting & Games
Grand Prairie, TX
11.2024 - Current
- Maintained cleanliness standards throughout the bar area including countertops, shelves and equipment.
- Resolved customer complaints regarding quality of food or beverage service in a timely manner.
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Ensured compliance with local health codes regarding food storage temperatures or alcohol serving guidelines.
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
- Maintained detailed inventory of bar supplies and stocked work areas.
Bar Supervisor
Andretti Indoor Karting & Games
The Colony, TX
08.2024 - 11.2024
- Monitored staff performance and provided feedback to ensure quality service delivery.
- Created weekly schedules for bar staff, ensuring adequate coverage during peak hours.
- Resolved customer complaints in a timely and professional manner.
- Maintained accurate records of beverage inventories, sales, and costs.
- Enforced health and safety regulations in the bar area.
- Assisted with ordering supplies and restocking items as needed.
- Supervised daily operations of the bar including opening and closing procedures.
- Coordinated with vendors for special orders or hard-to-find products.
Track Supervisor
Andretti Indoor Karting and Games
The Colony, TX
05.2024 - 08.2024
- Conducted regular inspections of tracks and equipment to identify any potential hazards or defects.
- Managed staff of 40+ track workers, ensuring that all safety protocols were followed.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
Grill Support Team Lead
Andretti Indoor Karting & Games
The Colony, TX
04.2024 - 05.2024
- Provide a positive and welcoming experience to all guests
- Ensured cleanliness of food truck and back of house kitchen areas
- Help run expo when needed
- Taking and inputting guests orders in a timely manner
- Ensure guests food is made in a timely and proper manner
- Assist in making sure all supplies are stocked (napkins, utensils, condiments, etc)
- Ensure guests food is delivered in a timely manner
- Maintaining proper cash handling skills while taking guests orders
Bar Back Team Lead
Andretti Indoor Karting & Games
The Colony, TX
04.2024 - 05.2024
- Assist bartenders in preparing/stocking necessary ingredients for their shift
- Maintain clean and organized bars including any and all storage areas
- Ensured customer satisfaction by greeting and assisting patrons at the bar
- Ensured availability of necessary items for the bar by collecting inventory of liquor, beer, wines, and other required supplies
- Coordinated with bartenders and other staff members to ensure efficient service for all bars.
- Maintained strong lines of communication with upper management and skillfully resolved any arising issues
Track Team Lead
Andretti Indoor Karting & Games
The Colony, Texas
01.2023 - 04.2024
- Managed and communicated racing requirements and safety guidelines effectively
- Deliver energetic guest service with a sense of urgency
- Process Guest races in the Point of Sale and Timing systems
- Observe, instruct and monitor guests for safety and guideline adherence
- Conscientiously maintains, repairs and clean karts, track and briefing areas
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Assisted with customer requests and answered questions to improve satisfaction
Associate Manager
SpringCreek BBQ
McKinney, Texas
11.2020 - 01.2023
- Managing front and back of house restaurant operations
- Handling complaints before involving the assistant GM or GM
- Closing the store, managing cash drawers and bank deposits, filing paperwork in designated places
- Ensuring the store is cleaned properly and ready for the next day before locking up
- Ensuring food rotation protocol is properly executed when receiving truck orders
- Overseeing proper food storage, cleanliness.
Combat Engineer Team Leader
United States Marine Corps
Camp Pendleton
11.2016 - 11.2020
- Led Marines on multiple training operations
- Used military tactics to employ a defensive situation
- Used demolitions to allow the succession of forward operations
- Used extensive decision-making skills to allow for mission accomplishment
- Offered advice and support to Marine Corps officers in diverse operational scenarios.
- Assisted with construction of defensive positions, bridges, and roads.
- Conducted reconnaissance operations to identify terrain features and potential threats.
- Provided guidance on proper use of explosives when conducting demolitions tasks.
Education
University of North Texas
Denton, TXSkills
- Strong Leadership Skills
- Ability to handle multiple tasks with efficiency
- Critical Thinking & Problem Solving
- Time Management
- Great Communicator
- Conflict Resolution
- Fast and in-depth decision-making skills
- High Adaptability
- Workplace Safety
- Product Management
- Coaching and Mentoring
- Analytical Thinking
- Health and safety compliance
Certification
- First Aid/CPR/AED
- TABC
- Texas Food Manager Certification
References
References available upon request.
Timeline
Bar Manager
Andretti Indoor Karting & Games
11.2024 - Current
Bar Supervisor
Andretti Indoor Karting & Games
08.2024 - 11.2024
Track Supervisor
Andretti Indoor Karting and Games
05.2024 - 08.2024
Grill Support Team Lead
Andretti Indoor Karting & Games
04.2024 - 05.2024
Bar Back Team Lead
Andretti Indoor Karting & Games
04.2024 - 05.2024
Track Team Lead
Andretti Indoor Karting & Games
01.2023 - 04.2024
Associate Manager
SpringCreek BBQ
11.2020 - 01.2023
Combat Engineer Team Leader
United States Marine Corps
11.2016 - 11.2020
University of North Texas
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