Janaya Lewis
Brooklyn,Ny
Summary
Organized and depended candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Patient Service Representative
CityMd
Brooklyn , NY
09.2022 - Current
- Answered questions about store policy and addressed customer concerns
- Maintained secure cash drawers
- Assisted patients in filling out check-in and payment paperwork.
- Took copayments and compiled daily financial records.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Used Software to schedule appointments.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Responded to inquiries by directing calls to appropriate personnel.
- Verified patient insurance eligibility and entered patient information into system.
Cashier
Union Market
Brooklyn, NY
06.2018 - 09.2022
- Worked closely with shift manager to solve problems and handle customer concerns.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Performed cash, card and check transactions to complete customer purchases.
Assistant (Internship)
Morgan Stanley
New York , NY
12.2019 - 04.2021
- Monitored and ordered supplies and materials to keep office well stocked.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Developed and implemented strategies to streamline office operations.
- Organized resources, records and personnel to accomplish aggressive targets.
Education
Bachelors of Criminal Justice -
St. Francis College
09.2018 - 05.2022
Skills
Document Filing
Analytical and Critical Thinking
Problem Solving
Effective Communicator
Computer Literacy
Excellent Customer and Patient Service
Ability to manager multiple responsibilities
Timeline
Patient Service Representative
CityMd
09.2022 - Current
Assistant (Internship)
Morgan Stanley
12.2019 - 04.2021
Bachelors of Criminal Justice -
St. Francis College
09.2018 - 05.2022
Cashier
Union Market
06.2018 - 09.2022