Tristan Kicklighter
Twin City,GA
Summary
Dynamic professional with a strong background in customer service and office administration, notably at Appliance Repair of Georgia. Proven ability to enhance operational efficiency and maintain accurate records. Excellent verbal communication skills and a quick learner, adept at fostering positive customer relationships and streamlining processes.
Overview
14
14
years of professional experience
Work History
Secretary
Appliance Repair of Georgia
Statesboro, GA
02.2020 - 09.2025
- Managed scheduling and appointments for service technicians, enhancing operational efficiency.
- Coordinated customer communications, ensuring timely responses to inquiries and service requests.
- Maintained accurate records of repairs, parts inventory, and customer interactions using CRM software.
- Assisted in preparing invoices and processing payments, streamlining billing procedures.
Server
El Sombrero Restaurant
Statesboro, GA
12.2017 - 01.2020
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Collaborated with kitchen staff to ensure timely food preparation and delivery to guests.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Assisted in training new servers on restaurant protocols and menu offerings.
Clerk/Manager
Hobby Lobby
Statesboro, GA
10.2011 - 01.2017
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained organization of merchandise displays, ensuring compliance with store standards.
- Processed transactions accurately using point-of-sale systems, minimizing errors in cash handling.
- Supported inventory management by restocking shelves and conducting regular stock checks.
Education
No Degree - Business
Ogeechee Technical College
Statesboro, GAHigh School Diploma -
Portal High School
Portal, GA05-2007
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
Timeline
Secretary
Appliance Repair of Georgia
02.2020 - 09.2025
Server
El Sombrero Restaurant
12.2017 - 01.2020
Clerk/Manager
Hobby Lobby
10.2011 - 01.2017
No Degree - Business
Ogeechee Technical College
High School Diploma -
Portal High School