Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Tristan LaCoe

Minneapolis,MN

Summary

Passionate and dedicated barista with over three years of experience in the service industry committed to creating exceptional customer experiences. Skilled in crafting high-quality beverages, fostering welcoming environments, and building strong customer relationships. Enthusiastic about coffee culture, teamwork, and delivering consistent, personalized service to exceed expectations and cultivate customer loyalty.

Overview

3
3
years of professional experience

Work History

Server

Old 10 Bar & Grill
Mandan, ND
05.2023 - 08.2024
  • Accurately record food and beverage orders from guests, ensuring all dietary restrictions and special requests are noted.
  • Deliver orders to the table promptly and efficiently, ensuring that the presentation meets the establishment’s standards.
  • Check in regularly with guests to ensure they are satisfied with their meals and address any issues or additional needs.
  • Process payments, including handling cash and credit card transactions and providing change as needed. Prepare and present checks to guests.

Barista/Shift Supervisor

Balancing Goat Coffee Co.
Mandan, ND
07.2021 - 08.2024
  • Demonstrated extensive coffee knowledge by mastering various specialized coffee beverages, including origins, brewing techniques, and flavor profiles, ensuring excellent quality tailored to customer preferences.
  • Interacted and communicated with customers and made their drinks according to instructions to ensure satisfaction.
  • Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
  • Handled money and counted safes and deposits precisely to ensure nothing was lost or unaccounted for.

Education

Bachelor of Science - Environmental Sciences, Policy And Management

University of Minnesota
Minneapolis, MN
05-2027

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Works well under pressure
  • Upselling and advertising seasonal or special offers
  • Handling customer complaints and resolving issues professionally
  • Managing multiple orders while maintaining accuracy and quality
  • Experienced in working collaboratively within a team to achieve goals

Affiliations

Vice President of Communications October 2022- May 2023

HOSA- Future Health Professionals Bismarck, ND

  • Oversaw and managed the club's social media pages and announcements and provided fundraisers and engagement activities within our school and state chapters.
  • Coordinated outreach to local and state organizations, as well as professionals in health fields, to secure guest speakers and interview opportunities for club events

Heaven’s Helpers Soup Kitchen Volunteer August 2022- August 2024

Heaven’s Helpers Soup Kitchen Bismarck, ND

  • Assisted in meal preparation, food service, and taking food orders for community members in need.
  • Helped organize and maintain the cleanliness of the kitchen and dining areas.
  • Provided support in distributing meals and ensuring a welcoming environment for all guests.
  • Collaborated with other volunteers to ensure efficient operations and service delivery.

Timeline

Server

Old 10 Bar & Grill
05.2023 - 08.2024

Barista/Shift Supervisor

Balancing Goat Coffee Co.
07.2021 - 08.2024

Bachelor of Science - Environmental Sciences, Policy And Management

University of Minnesota
Tristan LaCoe