Tristan Lukach
San Tan Valley,ARIZONA
Summary
Dynamic professional with a proven track record at Alta Climbing and Fitness, excelling in training and mentoring staff while enhancing customer service. Skilled in stainless steel welding and blueprint reading, I implemented process improvements that boosted operational efficiency and member satisfaction, demonstrating strong leadership and goal-oriented focus.
Overview
3
3
years of professional experience
Work History
Supervisor
Alta Climbing and Fitness
08.2025 - Current
- Supervised daily operations, ensuring adherence to safety protocols and quality standards.
- Trained and mentored new staff on equipment usage and customer service practices.
- Coordinated scheduling and inventory management to optimize resource allocation.
- Implemented process improvements, enhancing operational efficiency and member satisfaction.
Customer Experience Specialist
Alta Climbing and Fitness
10.2024 - Current
- Assisted members in navigating fitness programs and services to enhance overall experience.
- Addressed customer inquiries promptly, ensuring satisfaction and fostering positive relationships.
- Collaborated with team to improve service delivery processes and streamline operations.
- Managed scheduling for personal training sessions, optimizing resource allocation and client engagement.
- Collaborated with team members to streamline customer feedback processes, improving response times.
- Analyzed customer feedback data to refine processes and suggest actionable improvements to management.
- Worked closely with sales teams to provide seamless transition from pre-to post-sales support, enhancing the overall client journey.
Welder
Kolsten Industrial
05.2024 - 09.2024
- Fabricated metal components using MIG and TIG welding techniques.
- Interpreted blueprints and technical drawings to ensure accurate weld specifications.
- Conducted routine maintenance on welding equipment to maximize efficiency.
- Collaborated with team members to streamline production processes and improve workflow.
- Welded in flat, horizontal, vertical, and overhead positions.
- Demonstrated versatility in various welding methods including MIG, TIG, Stick, and Flux Core Welding techniques.
- Utilized blueprints and diagrams to compare finished products against design specifications.
Fry Cook
San Tan Flat
01.2024 - 05.2024
- Prepared and cooked food items according to standardized recipes and safety guidelines.
- Maintained cleanliness of kitchen equipment and work areas to ensure compliance with health regulations.
- Assisted in inventory management by monitoring stock levels and reporting shortages to management.
- Collaborated with team members to deliver high-quality customer service during peak hours.
- Improved order preparation speed, enabling kitchen to handle increased volume during busy times.
Floater
San Tan Flat
07.2023 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Busser
San Tan Flat
10.2022 - 06.2023
- Cleared and set tables efficiently to support waitstaff.
- Maintained cleanliness of dining areas to ensure guest satisfaction
- Supported kitchen staff by delivering dishes and utensils efficiently
- Trained new staff in bussing and cleaning procedures.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
Education
High School Diploma -
East Valley Institute of Technology
Mesa, COSkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Stainless steel welding
- Fabrication
- Blueprint reading
Timeline
Supervisor
Alta Climbing and Fitness
08.2025 - Current
Customer Experience Specialist
Alta Climbing and Fitness
10.2024 - Current
Welder
Kolsten Industrial
05.2024 - 09.2024
Fry Cook
San Tan Flat
01.2024 - 05.2024
Floater
San Tan Flat
07.2023 - 01.2024
Busser
San Tan Flat
10.2022 - 06.2023
High School Diploma -
East Valley Institute of Technology