Strong leader seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
General Manager
Olive Garden
04.2021 - 04.2023
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Trained and guided team members to maintain high productivity and performance metrics.
Culinary Manager
Olive Garden
01.2021 - 04.2021
Lowered restaurant costs through recipe knowledge and food waste efficiency.
Updated kitchen hardware and repaired tools or ordered equipment.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Oversaw food preparation and monitored safety protocols.
Verified prepared food met standards for quality and quantity before serving to guests.
Team Member
Olive Garden
01.2013 - 01.2021
Cross-trained to all positions in the restaurant for the front of house and back of house.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Served food and beverages promptly with focused attention to the guests needs.
Prepared food orders on saute, grill, window, and fry station.
Trained new employees by demonstrating tasks and coaching during daily activities.