Tristan Matthews
Alexandria ,KY
Summary
At Burger King I was always praised by my peers and by regular customers for amazing service. I always was willing to run some extra errands, whether that be changing our signs or doing weekly supply stocks. I was recognized for my work by management and my general manager alike.
At Unifi I am constantly told by my supervisors how happy they are with the effort I put in for stocking, efficiency when cleaning/searching planes, and for my work leading my team members. I also constantly make sure I have any of our CBTs completed whenever they appear. I never waste a second when there is work to be done.
Overview
2026
2026
years of professional experience
Work History
Team Lead
Burger King
- Directed team operations to optimize service delivery and uphold quality standards.
- Facilitated training and mentorship for new staff on food preparation and customer service protocols.
- Established inventory management practices to enhance stock optimization and minimize waste.
- Managed shift scheduling to ensure optimal staffing levels during peak operational hours.
- Addressed customer complaints swiftly to improve guest satisfaction levels.
- Cultivated a positive work environment through strategic teamwork initiatives, open communication, and employee recognition.
Cabin Service Team Lead
Unifi
Hebron, KY
06.2024 - Current
- Supported team members in daily operations and tasks to ensure smooth workflow.
- Assisted in training new staff on operational procedures and safety protocols.
- Collaborated with team to maintain high standards of quality and efficiency.
- Learned and utilized various tools and systems for task completion and reporting.
- Adapted quickly to changing priorities, maintaining focus on essential duties.
- Ensured compliance with safety regulations during daily operations and activities.
- Communicated effectively with team members to foster a cohesive work environment.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Sent updates regularly regarding missions
- Made sure work supplies were always stocked when able
Education
High School Diploma -
Campbell County High-school
Alexandria05.2022
Skills
Team Leadership
Customer Service/Communication
Very passionate about work being done to required standards, as it gives a sense of self accomplishment and purpose
Willingness to learn/listen when new policies are added
Great with cleaning and keeping a sanitary work environment
Very proactive and willing to do more work if needed
Timeline
Cabin Service Team Lead
Unifi
06.2024 - Current
Team Lead
Burger King
High School Diploma -
Campbell County High-school