Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tristan Olivares

Houston

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

11
11
years of professional experience

Work History

Server

BJ's Restaurant & Brewhouse
12.2021 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Cart Attendant and Cashier

Costco
05.2021 - 02.2022
  • Cleared parking lot of litter and foreign debris.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
  • Periodically disinfected carts preventing spread of disease.
  • Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
  • Assisted customers with loading and unloading purchases, providing exceptional service and support.
  • Gathered and consolidated carts, freeing up additional cart return spaces.

Barista

Starbucks, Barista
10.2016 - 10.2020
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Server

Alamo Drafthouse
05.2015 - 11.2016
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Cashier

Randalls
09.2013 - 12.2014
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

High School Diploma -

Houston Community College
Houston, TX

Skills

  • Strong work ethic
  • Positive attitude
  • Customer assistance
  • Friendly and outgoing
  • Exceptional customer service
  • Cash handling
  • Hospitality service expertise
  • Memory retention

Timeline

Server

BJ's Restaurant & Brewhouse
12.2021 - Current

Cart Attendant and Cashier

Costco
05.2021 - 02.2022

Barista

Starbucks, Barista
10.2016 - 10.2020

Server

Alamo Drafthouse
05.2015 - 11.2016

Cashier

Randalls
09.2013 - 12.2014

High School Diploma -

Houston Community College

Similar Profiles

CREATE PROFILE
Tristan Olivares