Tristan Sanders
Phenix City,AL
Summary
Dynamic Commercial Sales Manager with a proven track record at AutoZone, excelling in customer service and sales. Expert in parts product knowledge, I foster strong client relationships and drive sales growth. Adept at managing KPIs, I prioritize efficiency and problem-solving to enhance service delivery and team performance.
Overview
8
8
years of professional experience
Work History
Commercial Sales Manager
AutoZone
Phenix City AL
07.2023 - Current
- Oversee and mange drivers and commercial specialist to deliver parts and drive sales efficiently
- Build relationships with customers to help grow the business and develop the program
- Assist in store with inventory to ensure parts counts are accurate for the customer
- Help customers solve difficult issues and locate any hard to find items to streamline service
- Manage KPIs and ensure we are in line with company expectations
Commercial Specialist
AutoZone
Phenix City AL
10.2022 - 07.2023
- Helped Commercial Manager deliver excellent customer service and build relationships
- Managed KPIs related to delivery times , dwell times and also overall sales for the day and week
- Assist shops/accounts to find what they need and help problem solve to get them a solution that benefits them and the customer
- Assisted in training new team members on product knowledge and sales techniques.
Parts Sales Manager
AutoZone
Columbus, GA
07.2020 - 10.2022
- Learned product knowledge for sales associates to enhance customer service.
- Assisted with Inventory to keep QOH accurate and help get customers the right part
- Oversaw daily operations, ensuring efficient workflow and adherence to company policies
- Focused on KPIs and monitored others to ensure we were operating at a high level
- Supervised and trained staff on product knowledge and customer service.
Sales Associate
AutoZone
Columbus, GA
03.2018 - 07.2020
- Assisted customers with product selection and provided knowledgeable recommendations.
- Maintained organized merchandise displays to enhance customer experience.
- Conducted inventory checks and restocked shelves regularly to optimize stock levels.
- Apart of inventory team to ensure stores counts were accurate and up to date.
Education
High School Diploma -
Smiths Station High School
Smiths Station, AL05.2018
Skills
Customer service
Sales skills
Prioritization
Parts product expert
Fast learner
Timeline
Commercial Sales Manager
AutoZone
07.2023 - Current
Commercial Specialist
AutoZone
10.2022 - 07.2023
Parts Sales Manager
AutoZone
07.2020 - 10.2022
Sales Associate
AutoZone
03.2018 - 07.2020
High School Diploma -
Smiths Station High School