Summary
Overview
Work History
Education
Skills
Timeline
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Tristan Villa

Austin,TX

Summary

Sales professional with over 6 years of experience in achieving sales targets while ensuring high levels of customer satisfaction. Strong team player with a proven ability to adapt and learn quickly, developed through years of competitive sports. Committed to continuous improvement and exceeding expectations in all endeavors.

Overview

5
5
years of professional experience

Work History

Account Executive (Full Sales Cycle) Mid Market

Abacus.AI
Austin, TX
09.2024 - Current
  • Executed outbound prospecting and lead generation initiatives to uncover potential new clients, enhancing profitability and revenue through targeted engagement with Tech Executives and IT leaders.
  • I was able to achieve $120k ARR and $240k total in our sales-qualified pipeline within the first six months.
  • Maintained accurate records of all sales activities using CRM software systems.
  • Generated weekly reports on sales performance against targets for upper management review.
  • Drove sales of company products and services by meeting with customers, effectively presenting, and demonstrating the features and benefits of company offerings.
  • Participated in training sessions on topics related to sales techniques, or industry regulations, in GenAI/ML models.

Sales Development Representative

Rippling
Austin, TX
09.2023 - 09.2024
  • Utilized CRM tools to effectively manage and track sales pipeline.
  • Identified decision-makers at target accounts, including C-Level Executives, to enhance sales efficiency.
  • Participated in training sessions to maintain up-to-date knowledge of products and sales techniques.
  • Generated new prospects while nurturing existing leads through targeted outreach via phone and email.
  • Engaged customers through effective interpersonal skills to foster relationships.
  • Averaged 13 new opportunities monthly, surpassing the goal of eight in the sales process.

Account Manager

VillaScapes
Austin, TX
06.2022 - 09.2023
  • Acted as main point of contact in matters relating to client concerns and needs.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Maintained accurate records of all customer interactions in the CRM system.
  • Renewed existing accounts by building relationships with clients.

Client Relations Specialist

Charles Schwab
Austin, TX
07.2021 - 06.2022
  • Coordinated with various departments within the organization to ensure a smooth customer experience.
  • Provided exemplary level of service to customers to extend relationships for future business opportunities.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
  • Managed incoming inquiries from customers via phone, email and other communication channels.
  • Improved the manual client correspondence process by asking open and closed questions to uncover various needs, increasing response time by 50%.

Sales Representative

Cellular Sales Verizon
Austin, TX
01.2020 - 07.2021
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Recognized fraud risks to properly handle situations.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing customers.
  • Reviewed monthly performance against targets set by management team.
  • Proudly held responsibility for rolling out new promotions to sales staff and providing strategies on how to market them to customers.

Education

BBA -

Stephen F. Austin State University
Nacogdoches, TX
05-2019

Skills

  • Lead generation
  • CRM management
  • Sales presentations
  • Data analysis
  • Customer relationship management
  • Sales cycle management

Timeline

Account Executive (Full Sales Cycle) Mid Market

Abacus.AI
09.2024 - Current

Sales Development Representative

Rippling
09.2023 - 09.2024

Account Manager

VillaScapes
06.2022 - 09.2023

Client Relations Specialist

Charles Schwab
07.2021 - 06.2022

Sales Representative

Cellular Sales Verizon
01.2020 - 07.2021

BBA -

Stephen F. Austin State University

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Tristan Villa