Multi-talented Marketing Specialist enthusiastic about applying diverse skills to all areas of marketing. Flexible team player knowledgeable about both traditional and digital marketing strategies.
Overview
7
7
years of professional experience
Work History
Director of Business Development
FranChoice
02.2023 - 01.2024
Increased client base by developing and implementing effective business development strategies.
Optimized lead generation efforts by implementing CRM tools and refining prospecting techniques.
Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
Reduced scheduling conflicts for smooth event execution by diligently monitoring and updating the calendar.
Enhanced event scheduling efficiency by streamlining calendar coordination processes.
Server
Gray's (FKA Loring Pasta Bar)
06.2021 - 07.2022
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Merchandise Associate
Sam's Club
05.2020 - 08.2020
Tactfully answered customer questions and handled customer requests or complaints Maintained inventory by constantly reorganizing and restoring store products Frequently volunteered to fill in for other positions when needed (liquor store, cashier, gas station, entrance and exit door) Worked diligently and amiably with other associates to uphold company standards Trained new associates and answered their questions post-training Returned non-purchased products to shelves and performed general merchandising functions.
Recognized for providing efficient service with a high degree of accuracy.
Assisted customers with locating items, answering questions, and providing direction and service.
Waiter
Molitor's Quarry Bar & Grill
06.2017 - 08.2019
Worked effectively with wait staff to coordinate smooth presentation and service.
Handled routine guest issues and special requests independently and escalated advanced issues to senior managers.
Served needs of guests at fine dining restaurant with a reputation for service excellence and food quality.
Greeted guests, collect orders, and coordinated section operations to deliver exceptional dining experiences to each guest.
Education
Bachelor of Science - Business & Marketing
University of Minnesota - Twin Cities, College of Education And Human Development
Minneapolis, MN
02.2024
Skills
Social Media Marketing
Programming (HTML)
Video Editing
Excel
Languages
Spanish
Professional Working
Timeline
Director of Business Development
FranChoice
02.2023 - 01.2024
Server
Gray's (FKA Loring Pasta Bar)
06.2021 - 07.2022
Merchandise Associate
Sam's Club
05.2020 - 08.2020
Waiter
Molitor's Quarry Bar & Grill
06.2017 - 08.2019
Bachelor of Science - Business & Marketing
University of Minnesota - Twin Cities, College of Education And Human Development