Tristan Ignacio Zamora Olmedo
San Diego ,Ca
Summary
Skilled in problem-solving and fostering a collaborative environment, ensuring exceptional service delivery.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Service Manager
Chipotle Mexican Grill
San Diego, CA
12.2024 - Current
- Oversaw daily operations, ensuring adherence to quality and safety standards.
- Managed team schedules, optimizing labor efficiency and service delivery.
- Trained and mentored staff, enhancing customer service skills and team performance.
- Developed training programs for new employees, fostering a culture of excellence.
- Hired, trained and supervised team of service staff members to meet business goals.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Monitored service staff performance and provided feedback for improvement.
- Enhanced team morale through regular recognition of exceptional performance and organizing team-building events.
- Mentored junior technicians, fostering a positive team dynamic that encouraged knowledge sharing and skill development.
- Enhanced safety protocols for service operations, resulting in reduction in workplace accidents and ensuring compliance with regulatory standards.
- Developed comprehensive training program for new hires, ensuring high level of competence and adherence to company standards.
- Ensured compliance with safety regulations by regularly inspecting equipment and workspaces.
- Increased team productivity with introduction of new performance management system, focusing on individual strengths and areas for improvement.
- Defined clear targets and objectives and communicated to other team members.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Maintenance Technician
Whittingtong Property Management
San Diego, CA
08.2021 - 10.2024
- Performed repairs on plumbing, electrical, and HVAC systems to enhance operational efficiency.
- Collaborated with vendors to source materials and services for property upkeep projects.
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Collaborated with team members to complete larger repair projects efficiently.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Enhanced guest satisfaction in facility areas by maintaining high standard of cleanliness and functionality.
- Repaired and replaced pumps, valves and motors.
- Rewired and replaced faulty electrical components in equipment.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
Education
High School Diploma -
Lincoln High School
San Diego, CA07.2022
Skills
Positive attitude
Team leadership
Multitasking and organization
Problem-solving
Reliable and responsible
Time management
Team collaboration and leadership
Quality control
Coaching and mentoring
Flexible schedule
FLUENT IN LANGUAGE
Timeline
Service Manager
Chipotle Mexican Grill
12.2024 - Current
Maintenance Technician
Whittingtong Property Management
08.2021 - 10.2024
High School Diploma -
Lincoln High School