- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Coding and Programming
Tristen Butler
Allendale
Summary
A very goal driven and professional person. Who cares about what he does and can do for a company. Always willing to learn new things and adapt to whatever is thrown my way. Great time management skills, reliable, and very hands on. Extremely detail oriented.Demonstrates strong analytical, communication, and teamwork skills. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
IT Associate
H. T. Hackney Co.
Wyoming, MI
02.2024 - Current
- Took support calls and communicated with customer and reps on troubleshooting with company related app issues or network issues with provided and non provided devices. (scanning devices, Cell phones, and iPads)
- Maintained documentation of IT processes and procedures, promoting knowledge sharing within the team.
- Executed email and app password resets as well as account making.
- Worked with IOs and Android systems.
- Used Microsoft Office systems regularly like Excel and Word.
- Communicated with customers and other associates from other departments through email and phone calls.
- Provided technical support for hardware and software issues, ensuring minimal downtime for end-users.
Retail Sales Merchandiser
H. T. Hackney Co.
Wyoming, MI
12.2022 - 02.2024
- Managed product displays to enhance visual merchandising and increase customer engagement.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Increased customer satisfaction by providing exceptional service and product knowledge.
- Arranged consistent shelves, bins, and racks at over 100 locations by following established planograms.
Assistant Manager
J & H Family Stores
Zeeland, MI
10.2021 - 12.2022
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored team members to enhance performance and service quality.
- Developed strong working relationships with staff, fostering a positive work environment.
- Analyzed customer feedback to identify areas for service enhancement and implement solutions.
- Managed inventory levels, coordinating with suppliers to ensure timely replenishment of stock.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma -
Wyoming High School
Wyoming, MI06-2020
Skills
- Customer service
- Active listening
- Verbal and written communication
- Decision-making
- Data entry
- Microsoft Excel
- Issue troubleshooting
- Analytical thinking
- Hardware troubleshooting
- Microsoft Word
- Adobe
Interests
Timeline
IT Associate
H. T. Hackney Co.
02.2024 - Current
Retail Sales Merchandiser
H. T. Hackney Co.
12.2022 - 02.2024
Assistant Manager
J & H Family Stores
10.2021 - 12.2022
High School Diploma -
Wyoming High School