Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Tristen Demchuk

Poughkeepsie,NY

Summary

I know my background is in food service, but many of the work skills I've attained cross into various jobs and positions. What it comes down to is I'm an extremely hard worker, striving to do the best at any task assigned to me. I'm a self driven person. Customer service is what I do and have done most my life. Precision and continuity is very important in customer service of any kind. Making sure I can do everything in my power to please the customer who is relying on me to successfully complete what they need. Customer-oriented Employee with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with customers.

Overview

12
12
years of professional experience

Work History

Lead Waitress

The Stissing House Restaurant
Pine Plains, NY
04.2008 - 10.2019
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic restaurant while maintaining calm, professional demeanor.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty..
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Coached employees on salesmanship and updated menus to increase sales.
  • Verified daily sales for end-of-day audits and accurately filled out closing paperwork.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Noted special patron requests and followed up with kitchen to confirm delivery.

Education

Bachelor of Arts - Baking And Pastry Arts

Pennsylvania Culinary Institute Le Cordon Bleau
Pittsburgh, PA
07.2003

Skills

  • Service-Oriented
  • High Energy and Stamina
  • Order Accuracy and Delivery
  • Warm and Friendly
  • Cool Under Pressure
  • Workflow Coordination
  • Microsoft Office
  • Reliable and Responsible
  • Process Monitoring
  • Decision Making
  • Courteous Phone Demeanor
  • Multitasking and Prioritization
  • Transactions and Cash Handling
  • Age Verification
  • Customer Service and Rapport

Timeline

Lead Waitress

The Stissing House Restaurant
04.2008 - 10.2019

Bachelor of Arts - Baking And Pastry Arts

Pennsylvania Culinary Institute Le Cordon Bleau
Tristen Demchuk