Tristen Fernandez Garcia
Lewisville,Tx
Summary
Oversaw third-shift operations by managing team performance and streamlining processes. Cultivated a collaborative work culture through open communication and goal alignment. Drove accountability and ownership within the team to enhance service delivery.
Overview
5
5
years of professional experience
Work History
Helper
Amazon
Lewisville, TX
04.2025 - Current
- Operated material handling equipment to ensure timely and accurate order fulfillment.
- Supported inventory management by organizing stock and conducting regular audits.
- Collaborated with team members to enhance workflow efficiency in sorting and packing processes.
- Assisted in training new employees on safety protocols and operational procedures.
- Maintained cleanliness and organization of work areas to uphold safety standards.
- Monitored product quality during packaging to minimize errors and ensure customer satisfaction.
- Implemented process improvements that streamlined operations and reduced downtime.
- Communicated effectively with supervisors regarding workflow challenges and solutions.
- Performed manual labor and random jobs to help teams accomplish goals.
- Followed supervisor instructions to complete tasks on time.
- Cleaned and straightened work areas to maximize productivity and safety.
Third Shift Supervisor
RaceTrac
Flower Mound, Tx
06.2023 - 04.2025
- Formulated and executed strategies to enhance business productivity and quality control in a dynamic environment.
- Exhibited leadership by overseeing store issues and executing corrective measures.
- Facilitated communication with staff regarding expected goals to enhance business performance.
- Monitored food and beverage quality to ensure compliance with established standards.
- Executed administrative functions, including creation of purchase requisitions and preparation of payroll processing documents.
- Facilitated understanding of store systems, equipment, tools, methods, and proper procedures.
- Facilitated scheduled meetings with team members to align on store goals and expectations.
- Facilitated training and onboarding programs for new team members.
Barista
Starbucks
Lewisville, Tx
06.2021 - 06.2023
- Achieved efficient drive-thru times, with each customer vehicle waiting approximately 44-54 seconds, increasing the store’s drive time, currently the first in the district.
- Experience working in a high-volume store under timed constraints to ensure that customers received their orders in a timely matter.
- Ensuring that drinks and food met food quality standards.
- Operated handling cash and card transactions.
- Identified steps to reduce overtaxed practices to deliver more effectively, resulting in higher satisfaction scores among customers and peers.
- Engaged with the community one coffee at a time by providing excellent customer service, answering customer inquiries, and ensuring the quality of the product is at 100% proficiency.
- Established a ‘third place’ for customers by supporting collaborative spaces for the community to grow.
Education
High School Diploma - undefined
Mexia High School
Mexia, Tx05.2022
Skills
- Assisted teams in achieving project goals through effective collaboration Supported team members in completing tasks on schedule Contributed to a positive team environment by fostering open communication
- Oversaw cash management processes to ensure accurate financial tracking
- Assisted teams in maintaining productivity levels and adhering to quality standards Supported quality control processes to enhance product reliability Contributed to project timelines by coordinating tasks effectively
- Executed administrative tasks to ensure efficient office operations
- Facilitated effective communication strategies to enhance team collaboration
- Executed problem-solving strategies to identify and resolve operational challenges
- Oversaw customer service operations to enhance client satisfaction and loyalty
- Executed comprehensive inventory counts to ensure accurate stock levels
Communication
- Implemented new producers based on employee feedback and observations.
- Monitored team and effectively managed the team to reach store expectations while communicating with the team based on the overall teams need.
Leadership
- Successfully led a team to complete store expectations and improve on current practices.
- Altered practices to better suit what the store needs to effectively serve its customers while also taking into consideration the needs of the team.
- As shift supervisor, trained multiple new onboarding staff and staff moving up within the company.
References
Starbucks- Arlyn Marmolejo
-(469) 982-2344
RaceTrac-Anthony Ngwake
-(214) 529-7372
Amazon-Jose Casillas
-(469) 401-6261
Timeline
Helper
Amazon
04.2025 - Current
Third Shift Supervisor
RaceTrac
06.2023 - 04.2025
Barista
Starbucks
06.2021 - 06.2023
High School Diploma - undefined
Mexia High School