Hardworking part time student offering full time work experience and extensive knowledge of the core subject matter. Meticulous and detail-oriented with excellent observational, organizational, and communication skills.
Overview
1
1
year of professional experience
Work History
Head Hostess
Hilton Hotels Corporation
Columbus , OH
12.2024 - Current
Greeted and welcomed guests, fostering a positive first impression and enhancing overall experience.
Managed seating arrangements to optimize guest flow and comfort.
Addressed guest inquiries and resolved concerns efficiently, contributing to a welcoming atmosphere.
Trained new host staff on procedures and customer service standards.
Supervised a team of hostesses, ensuring all duties were completed in a timely manner.
Performed administrative tasks such as taking phone calls, managing emails, and scheduling shifts.
Anticipated potential problems and took appropriate action to prevent them from occurring.
Delivered exceptional customer service, directly influencing guest satisfaction and loyalty.
Shadowing Student
The Ohio State Wexner Medical Center
Columbus, OH
05.2025 - 12.2025
Shadowing experience within the Grossing Lab of Pathology department
Shadowed both Pathologist Assistants, Pathologist in residency and a Senior Pathologist
Observed medical procedures to learn best practices and protocols for patient safety.
Discussed daily operations and patient management strategies with staff to enhance understanding of clinical workflows.
Observed daily operations in a hospital or clinic environment to gain practical knowledge of healthcare delivery.
Assisted in patient intake by gathering information and preparing documentation to facilitate efficient patient processing.
Education
Bachelor of Arts - Biology
The Ohio State University
Columbus, OH
07-2026
Bachelor of Arts - Biology
Ashland University
Ashland, OH
Skills
Customer service
Team supervision
Patient intake
Problem solving
Medical terminology
Attention to detail
Effective communication
Data analysis
Accomplishments
Runner up for employee of the quarter - Hilton Hotel Corporation 2025