Tristen McCowan
Mount Wolf,PA
Summary
I was a Crew Team Member with Chick-Fil-A for over 2 years preparing food items, opening and maintaining the kitchen, and taking orders among a plethora of other tasks. Hardworking and enthusiastic crew team member that trained in every facet of successful work. Stayed on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. I made a career change to a warehouse material hander when a full-time position arose at Navistar, Inc.
Currently, I am a warehouse material handler at Navistar, Inc. Warehouse work has expanded my knowledge and skill for shipment, packing, and logistics. I am organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am seeking the full time dock worker position at Estes to further develop and expand my warehouse and loading skillset.
Overview
3
3
years of professional experience
Work History
Warehouse Material Handler
Navistar, Inc.
08.2023 - Current
- Located materials and supplies by pulling and verifying items on production orders.
- Sorted materials for scanning to meet production goals.
- Operated various types of equipment, such as stock chaser and pallet jacks, to safely transport materials throughout the facility.
- Maintained a clean and safe work environment by following safety protocols and conducting regular inspections.
- Leveraged hand truck to move or stack materials.
- Maintained inventory by identifying, labeling and placing materials and supplies in stock.
- Provided backup support to other warehouse functions as needed during peak periods or staff shortages, ensuring seamless operations.
- Observed safety procedures and practices to prevent injury.
- Enhanced customer satisfaction through timely order processing while ensuring accuracy in picking, packing, and shipping tasks.
- Streamlined warehouse processes by implementing effective material handling techniques and procedures.
- Collaborated with team members to optimize workflow, improving overall warehouse efficiency.
- Verified inventory computations by comparing to physical counts and investigating discrepancies to adjust errors.
- Operated material handling equipment to receive and ship freight.
- Identified, communicated and resolved issues to avoid disruptions in material movement.
- Reduced order fulfillment times by efficiently picking and packing items for shipment.
- Maintained optimal stock levels by promptly restocking shelves upon receipt of new inventory deliveries.
- Coordinated with shipping and receiving departments to ensure timely delivery of materials to customers and vendors.
- Contributed to reduced product damages by carefully handling fragile items during storage and transportation processes within the warehouse environment.
- Filled orders by packaging items and labeling for delivery.
- Operated hand trucks, pallet jacks and other heavy machinery to transfer materials.
- Adhered to safety guidelines and regulations to reduce risk of damage or injury.
- Collected and packed materials for shipping, inspecting packaging slips for accuracy before departure.
- Recorded information, product shortages and discrepancies to maintain database accuracy.
Restaurant Team Member
Chick-fil-A
03.2021 - 07.2023
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Operated register to process payments and collect cash payment for order totals.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors and dishwashing.
- Prepared food orders, cooking on grill and operating fry station.
- Used proper techniques to prepare food and ingredients.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Cleared trays and removed trash from tables before sanitizing surfaces.
- Monitored food temperatures and cooking equipment settings to maintain safety and prevent food-borne illness.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Responsible for opening up kitchen in morning.
Education
High School Diploma -
Live Oak Academy
Mount Wolf, PA05.2023
Skills
- Credit Card Transaction Processing
- Customer Interaction
- Cleaning and Sanitizing
- Food Safety Procedures
- Verbal and Written Communication
- Proper Equipment Operation
- Station Preparation
- Sweeping and Mopping
- Washing and Storing Dishes
- Order Selection and Preparation
- Shift Work
- Monetary Transactions
- Billing and Payment Processing
- Reheating and Cooldown Procedures
- Production Preparation
- Safety and Sanitation Standards
- Warehouse Safety
- Heavy Lifting
- Loading and unloading
- Labeling and Tagging
- Package handling
- Pallet Jack Handling
- Shipping and receiving
- Order Picking
- Adherence to Procedures
- Workplace Cleanliness
- Equipment Operation
- Willing to Learn
- Attention to Detail
- Stock Chaser Operator
Timeline
Warehouse Material Handler
Navistar, Inc.
08.2023 - Current
Restaurant Team Member
Chick-fil-A
03.2021 - 07.2023
High School Diploma -
Live Oak Academy
Similar Profiles
Anne-Elizabeth CluffAnne-Elizabeth Cluff
Operator at Navistar, Inc.Operator at Navistar, Inc.
William NiemiecWilliam Niemiec
Sales Account Manager at Navistar, Inc.Sales Account Manager at Navistar, Inc.
Lori LivingstonLori Livingston
Group Leader at Navistar, Inc.Group Leader at Navistar, Inc.
Rodney DelgadoRodney Delgado
Manager, Global Business Development at Navistar, Inc.Manager, Global Business Development at Navistar, Inc.
Taylor KuntzTaylor Kuntz
Case Management Coordinator at Wellspan Health- York HospitalCase Management Coordinator at Wellspan Health- York Hospital