Tristen Monreal
Sinton,TX
Summary
Dedicated adaptable professional with a proactive attitude. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
CC Turnkey Ventures, Alloy Cafe
Sinton , TX
2021.03 - Current
- Provided timely and professional responses to customer inquiries and complaints.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Worked closely with management to create and execute successful special events or promotions.
- Created work schedules for staff.
- Conducted weekly inventory of supplies, equipment, and product.
- Efficiently conducted opening and closing procedures to support business operations.
- Mentored and coached staff
- Delegated tasks to employees and monitored activities and task completion.
- Quality control
- Reviewed application and related documents for new hires.
- New hire orientation and training
Hotel Receptionist
Americans Best Value Inn
Sinton , Texas
2019.06 - 2021.03
- Provided excellent customer service to all guests by responding promptly to their requests or concerns.
- Checked in guests using computerized reservation systems, collected payments and verified credit cards.
- Responded to inquiries and room requests made online, by phone, and via email.
- Assisted guests at check-in, providing information on various services within hotel.
- Issued room keys and provided guests with directions throughout the hotel.
- Input and confirmed reservations for guests.
- Answered guest inquiries, recommending shopping, dining or entertainment.
- Managed cancellations and third-party reservations effectively.
- Provided secure communication of personal information to ensure successful stays for companies and group guests.
Education
High School Diploma -
Sinton High School
Sinton, TX2019-05
Skills
- Inventory Control
- Customer-Oriented
- Cash handling
- Employee Training
- Supply Restocking
- Item promotion
- Data Entry
- Staff Management
- Multitasking and prioritization
References
References available upon request.
Timeline
Shift Supervisor
CC Turnkey Ventures, Alloy Cafe
2021.03 - Current
Hotel Receptionist
Americans Best Value Inn
2019.06 - 2021.03
High School Diploma -
Sinton High School
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