Tristen Myers
Fort Worth
Summary
Patient Care Coordination Manager/MA/PCT with extensive experience at Physician's Care Solutions, healthcare clinics, and Medical City Dallas Hem/Onc, adept at enhancing patient adherence through effective resource allocation and communication. Skilled in healthcare documentation and case management, I excel in delivering patient-focused care while ensuring compliance with HIPAA protocols. Committed to improving health outcomes through articulate communication and proactive patient outreach.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Care Coordination Manager
Physician's Care Solutions
11.2020 - 11.2024
- Successfully managed medication lists and allocated resources to maximize adherence to health care management.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Reviewed patient progress to document effects of any prescribed medication.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Reordered medication to maintain adequate supply.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Answered incoming calls, scheduled appointments and filed medical records.
Medical Assistant
Lone Star Kids Care
03.2019 - 10.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Patient Care Technician
Medical City Dallas Hospital
01.2016 - 03.2019
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Maintained clean and safe environment to promote patient safety and comfort.
- Delivered high-quality care to oncology patients in hospital facility.
- Documented patient information and care activities in electronic health record.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Facilitated personal hygiene management, feeding and ambulation.
Education
Bachelor of Science - Nursing
West Coast University
Richardson, TX03-2026
Skills
- Database coordination
- Healthcare documentation
- Medical record requests
- HIPAA protocol adherence
- Appointment scheduling
- Verbal and written communication
- Clinical practice operations
- Articulate communication
- Medical instrument sterilization
- Case management
- Patient outreach and Follow-up
- Phlebotomy
- Patient-focused care
- Medical office administration
- Certified in basic life support (BLS)
- First aid
Certification
-CPR-BLS
-Medical Assistant
-EMT-B (2015)
Timeline
Care Coordination Manager
Physician's Care Solutions
11.2020 - 11.2024
Medical Assistant
Lone Star Kids Care
03.2019 - 10.2020
Patient Care Technician
Medical City Dallas Hospital
01.2016 - 03.2019
Bachelor of Science - Nursing
West Coast University