Tristen Zertuche
Beeville,TX
Summary
Experienced Office manager and Administrative Assistant with over 7 years in the oilfield industry. With successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Dependable and quick-learner with effective communication and organization skills.
Overview
5
5
years of professional experience
Work History
Branch Manager
Covington Credit
Beeville, TX
11.2020 - Current
- Boosted branch sales by developing and deepening customer loyalty through incentive programs.
- Engaged employees in business processes with positive motivational techniques.
- Consulted with representatives of regulatory agencies to complete accurate filings and uphold strict compliance.
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
- Recommended loan approvals and denials based on customer loan application reviews.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.
- Maintained friendly and professional customer interactions.
- Developed prospects for new loans though weekly cold calling.
- Complied with Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
- Protected company assets with strategic risk management approaches.
- Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
- Evaluated applications against outline specifications to approve, reject or recommend adjustments files.
- Maintain cash drawers and daily deposits and daily close out and monthly close out.
Office Manager
Culberson Construction
Three Rivers, TX
12.2018 - 04.2020
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Compared vendor prices and negotiated for optimal savings.
- Evaluated employee records and productivity to complete employee evaluations.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Arranged corporate and office conferences for company employees and guests.
- Maintained computer and physical filing systems.
- Sourced vendors for special project needs and negotiated contracts.
- Maintained purchase orders and receipts
- Arranged equipment delivery and pickup
Administrative Assistant
BOSS Crane & Rigging
Beeville, TX
03.2018 - 07.2018
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Coordinated bookkeeping activities in QuickBooks.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Maintained staff directory and company policy handbook for human resources department.
- Arranged rapid office equipment repair and maintenance with vendors.
- Scheduled office meetings and client appointments for staff teams.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coached new employees on administrative procedures, company policies and performance standards.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Created detailed expense reports and requests for capital expenditures.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Edited subcontractor proposals, project punch lists, transmittals and memorandums for organizational support.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
- Executed record filing system to improve document organization and management.
Administrative Assistant
AEI Field Services
Beeville, TX
09.2015 - 07.2017
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Coordinated bookkeeping activities in QuickBooks.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Maintained staff directory and company policy handbook for human resources department.
- Arranged rapid office equipment repair and maintenance with vendors.
- Scheduled office meetings and client appointments for staff teams.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coached new employees on administrative procedures, company policies and performance standards.
- Offered office-wide software support and training, troubleshooting issues and optimizing usage.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Created detailed expense reports and requests for capital expenditures.
- Edited subcontractor proposals, project punch lists, transmittals and memorandums for organizational support.
- Handled client correspondence and tracked records to foster office efficiency.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
- Executed record filing system to improve document organization and management.
Education
High School Diploma -
AC Jones High School
Beeville, TX05.1999
Skills
- Proactive and Focused
- Customer Service
- Relationship Building
- Time Management
- Prioritizing and Planning
- Willing to Learn
- Typing and 10-Key Entry
- Microsoft Office
- Credit Approval and Denial
- Sage 50
- Cash Flow Management
- Spreadsheet Tracking
- Loan Processing
- Attention to Detail
- Word Processing
- Collections Actions
Timeline
Branch Manager
Covington Credit
11.2020 - Current
Office Manager
Culberson Construction
12.2018 - 04.2020
Administrative Assistant
BOSS Crane & Rigging
03.2018 - 07.2018
Administrative Assistant
AEI Field Services
09.2015 - 07.2017
High School Diploma -
AC Jones High School