Tristin Effrain
Lakeville
Summary
Dynamic assistant manager with over 6 years of experience in retail operations. Skilled in staff training, decision-making, and improving customer relations. Committed to fostering a collaborative team culture that enhances service quality and operational efficiency.
Overview
1
1
Language
12
12
years of professional experience
Work History
Assistant Manager
Jimmy John's
South Bend, IN
04.2021 - Current
- Open and close the store
- Train staff to corporate standards
- Help with inventory management to help prevent loss
- Supervise day to day operations to meet performance, quality and service expectations.
- Develop strong working relationships with staff, creating a positive work environmentntntntnt
- Improved customer satisfaction by addressing and resolving complaints promptly
Assistant Manager
Penn Station Subs
South Bend, IN
10.2014 - 09.2021
- Opened and closed the store
- Interviewed and hired employees
- Counted drawers and safe
- Trained employees to corporate standards
Package Handler
Fed Ex Ground
South Bend, IN
07.2019 - 04.2021
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Used hand-held scanners and physical logs to accurately track item movements.
- Removed jams and unblocked conveyor system to maintain flow of packages.
Education
High School Diploma -
John Adams High School
South Bend, INSkills
- Staff management
- Team leadership
- Staff training and development
- Staff supervision
- Customer service
- Customer relations
- Decision making
- Problem solving
- Money handling
Languages
English
Native or Bilingual
Timeline
Assistant Manager
Jimmy John's
04.2021 - Current
Package Handler
Fed Ex Ground
07.2019 - 04.2021
Assistant Manager
Penn Station Subs
10.2014 - 09.2021
High School Diploma -
John Adams High School