Warehouse professional prepared for high standards and impactful results. Background includes efficient inventory management and safe forklift operation. Known for strong team collaboration and adaptability. Skilled in material handling and maintaining safety standards.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Sales Associate
Northern Star Mills
Chico, CA
05.2020 - Current
Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
Provided accurate information about products, prices, and availability both in person and over the phone.
Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
Transported merchandise to customers' vehicles.
Managed inventory levels, ensuring stock availability and minimizing discrepancies.
Operated forklifts and pallet jacks to transport materials efficiently throughout warehouse facility.
Trained new employees on operational procedures, enhancing team productivity and knowledge sharing.
Consistently lifted materials weighing as much as 150 pounds.
Peer Support Specialist
Butte County Behavioral Health
Chico, CA
07.2025 - 06.2026
Managed a computer lab at a Wellness Center, assisting more than 10 clients per week.
Documented client interactions and outcomes, maintaining accurate and confidential records.
Supported individuals dealing with mental health and emotional issues.
Displayed sensitivity to cultural and linguistic needs of clients and families served.
Delivered new client orientations.
Assisted clients with filling out paperwork
Provided client outreach via phone calls
Developed individualized action plans to address clients' unique needs and goals.
Developed trusting relationships with clients by maintaining confidentiality, respect, and non-judgmental attitudes.
Education
No Degree - American Sign Language
Butte College
Oroville, CA
Skills
Strong work ethic
Pleasant, friendly communications
Documentation and reporting
Loading and unloading
Lifts 100 pounds
Forklift operation
General laborer
Punctual and reliable
Inventory counts
Certification
CalMHSA Peer Support Specialist
Volunteer Experience
Magic: the Gathering Judge at Chico Magic, Chico, CA