Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Tristin McDonell

Colorado Springs,CO

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Transitioned to a cross-trained productive Kitchen Manager. Focusing on high-quality, cost-effective ingredients and providing safe, speedy, and high quality service. Customer-oriented leader with high level of stamina and excellent relationship-building capabilities. Versed in employee training/development and crew leadership.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Kitchen Manager

Chick-fil-A
Colorado Springs, CO
08.2023 - Current
  • Developed and implemented kitchen policies, procedures and quality standards.
  • Trained new kitchen staff on proper food handling techniques and safety regulations.
  • Maintained accurate records of food costs, labor costs, waste management and other related expenses.
  • Ensured compliance with all applicable local, state and federal laws governing food service operations.
  • Managed a crew of 8-12, ensuring food quality and safety measures were adequet
  • Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.

Manager

Chick-fil-A
Colorado Springs, CO
06.2020 - Current
  • Monitored staff performance and provided feedback to ensure quality customer service.
  • Assigned tasks to employees and monitored progress of projects.
  • Managed a crew of 40-50 on shift
  • Trained new employees on job duties and company policies.
  • Resolved customer complaints in a professional manner.
  • Reviewed daily sales reports to identify areas of improvement.
  • Audited cash registers at the end of each shift for accuracy.
  • Provided guidance and support to team members when needed.
  • Managed payroll records for accurate tracking of hours worked by staff members.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Complied with company policies, objectives and communication goals.

Team Member

Dion's
Colorado Springs, CO
06.2019 - 06.2020
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Recognized by management for providing exceptional customer service.

Education

Associate of Arts - Business Management

Pikes Peak Community College
Colorado Springs, CO
05-2025

High School Diploma -

Vista Ridge High School
Colorado Springs, CO
05-2021

Some College (No Degree) - Biology

University of Colorado At Colorado Springs
Colorado Springs, CO

Skills

  • Cost Control
  • Staff Supervision
  • Kitchen Management
  • Food Safety
  • Quality Assurance
  • Staff Training and Development
  • Productivity Improvement
  • ServSafe Certification
  • Cross-functional team management
  • Time Management

Affiliations

  • Working Out
  • Reading/Studying
  • Traveling and Exploring New Places

Accomplishments

  • Student Body Treasurer
  • Leadership Excellence Award for Best Productivity Two Consecutive Quarters
  • First Cross Trained Manager at Chick Fil-A out of 180 Employees.

Certification

  • ServSafe Certification

References

References available upon request.

Timeline

Kitchen Manager

Chick-fil-A
08.2023 - Current

Manager

Chick-fil-A
06.2020 - Current

Team Member

Dion's
06.2019 - 06.2020

Associate of Arts - Business Management

Pikes Peak Community College

High School Diploma -

Vista Ridge High School

Some College (No Degree) - Biology

University of Colorado At Colorado Springs

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Tristin McDonell