Tristin Thompson
Hagerstown,MD
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Behavioral Health Technician
Clarvida
Chambersburg, PA
11.2022 - Current
- Observe and document clients behavioral progress
- Utilize interventions
- Collaborate with clients, staff, and caregivers on client progress and treatment plans
- Maintained detailed documentation of patient progress, enabling effective adjustments to treatment plans as needed.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
Server
Fireside Pub
Greencastle, PA
03.2022 - 12.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Customer Service Representative
Sports Inn
Greencastle, PA
04.2021 - 05.2022
- Updated account information to maintain customer records.
- Responded to phone inquiries and listened attentively to guests concerns to ensure a positive experience.
- Sold health club memberships to guests inquiring about rates and availability
- Utilized Microsoft Word, Excel and guest service’s database
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Cashier
Foodlion
Mercersburg, PA
08.2018 - 05.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Replenished and organized products in a timely manner in both HBC and Grocery departments
- Provided maintenance upkeep for HBC products, and organized aisles
- Sorted HBC products and kept inventory up to date
- Worked with handheld scanners and stationary scanners
Education
Associate of Applied Science - Psychology
Hagerstown Community College
Hagerstown, MD05.2021
High School Diploma -
James Buchanan High School
Mercersburg, PA05.2019
Skills
- Documentation skills
- Critical Thinking
- Customer Service
- Work Ethic and Integrity
- Cash Handling
- Time management skills
- Reliability and punctuality
- Written and verbal communication
- Organizational abilities
Timeline
Behavioral Health Technician
Clarvida
11.2022 - Current
Server
Fireside Pub
03.2022 - 12.2023
Customer Service Representative
Sports Inn
04.2021 - 05.2022
Cashier
Foodlion
08.2018 - 05.2021
Associate of Applied Science - Psychology
Hagerstown Community College
High School Diploma -
James Buchanan High School