Triston Gutzmer
Dania Beach
Summary
Dynamic Client Care Coordinator with a proven track record at Chewy Vet Care, excelling in patient education and organizational skills. Enhanced workflow efficiency and customer satisfaction through effective communication and problem-solving. Adept at claims processing and medical terminology, ensuring seamless service delivery and improved patient care outcomes.
Overview
7
7
years of professional experience
Work History
Client Care Coordinator
Chewy Vet Care
09.2025 - Current
- Managed appointment scheduling and follow-ups for veterinary services, optimizing workflow efficiency.
- Assisted in resolving client inquiries and issues, demonstrating strong problem-solving skills.
- Collaborated with veterinary staff to streamline operations and improve patient care processes.
- Coordinated client communications to ensure seamless service delivery and enhance customer satisfaction.
- Self-motivated, with a strong sense of personal responsibility.
Sales Associate
T-Mobile
08.2018 - 2020
- Delivered exceptional customer service, resolving inquiries and enhancing overall customer satisfaction.
- Assisted in maintaining inventory accuracy through regular audits and stock management.
- Educated customers on product features, benefits, and promotions to drive sales performance.
- Collaborated with team members to optimize store layout and improve visual merchandising standards.
Data Entry Administrator
Chewy.com
07.2021 - 2025
- Utilized advanced spreadsheet software to maintain organized records and streamline data retrieval.
- Maintained confidentiality of sensitive information throughout data handling processes.
- Organized, sorted, and checked input data against original documents.
- Developed and implemented efficient filing systems for improved information management.
- Resolved data discrepancies by conducting thorough analysis and corrective actions.
Education
High School Diploma - Business Administration And Management
Broward College
Fort Lauderdale, FLSkills
- Organizational skills
- Patient education
- Claims processing
- Medical terminology
Timeline
Client Care Coordinator
Chewy Vet Care
09.2025 - Current
Data Entry Administrator
Chewy.com
07.2021 - 2025
Sales Associate
T-Mobile
08.2018 - 2020
High School Diploma - Business Administration And Management
Broward College