Triston Hutcherson
Health Information Technology
La Mesa,CA
Summary
Reliable and hardworking professional with strong customer service experience, a proven work ethic, and a team-focused mindset. Experienced in fast-paced service environments, delivery logistics, janitorial operations, and healthcare administrative support.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
13
13
years of professional experience
Work History
Medical Records & ROI Volunteer
Sharp Rees-Stealy Medical Group
06.2025 - 08.2025
- Gained hands-on proficiency in Epic electronic health record (EHR) system for scanning, indexing, quality assurance (QA), and maintenance of medical records.
- Processed and prepared patient documents for digitization, ensuring accurate scanning, indexing, and QA to maintain compliance and data integrity.
- Supported Release of Information (ROI) department operations, handling record requests and confidentiality protocols in a high-volume healthcare environment.
- Maintained organized medical records through daily prep, scanning, indexing, and quality review tasks, contributing to efficient retrieval and regulatory adherence.
Independent Contractor
Instacart
01.2020 - Current
- Independently managed full-cycle grocery shopping and delivery, accurately selecting items, handling substitutions with customer approval, and ensuring timely, damage-free deliveries across the San Diego area.
- Maintained excellent customer satisfaction ratings through clear communication, careful handling of perishable and fragile items, adherence to safety protocols, and efficient route planning to meet delivery windows in high-volume urban and suburban zones.
Food Expeditor
Peohe's
10.2021 - 10.2022
- Organized dining area based on reservations, minimizing waiting times.
- Trained new expeditors and food runners according to company policies and standards.
- Maintained kitchen productivity, guaranteeing timely preparation, and serving of dishes in alignment with customer specifications.
- Confirmed proper placement of products and side items while implementing special instructions.
- Coordinated high-volume order flow from kitchen to servers during peak periods and large parties, including major holidays and private events, while ensuring accurate plating, presentation, temperature quality, and timely delivery to maintain exceptional service in a fast-paced, scenic dining environment.
Busser/Food Runner
Breakfast Republic
03.2021 - 10.2021
- Efficiently delivered food orders to tables in a high-volume breakfast environment, ensuring accurate presentation, proper plating, and timely service while managing multiple large parties and coordinating with kitchen and server teams during peak morning rushes.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Trained new staff in bussing and cleaning procedures.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
Seasonal Helper/Delivery Assistant
UPS
11.2020 - 02.2021
- Delivered over 200 packages per shift as a Seasonal Support Driver for UPS during peak holiday season, independently managing routes in residential and commercial areas of San Diego using personal vehicle, scanning packages for accurate tracking, and ensuring timely, damage-free handoffs while maintaining strict safety and appearance standards.
- Handled high-volume package loads (up to 70 lbs each) with efficient organization, customer interaction, and mileage-optimized navigation to meet demanding delivery windows, contributing to successful peak-season operations in a fast-paced logistics environment.
Cashier/Sales Associate
HomeGoods/Marshalls
12.2015 - 01.2017
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Team Member
Taco Bell
03.2015 - 09.2015
- Processed customer orders and payments at the front counter and drive-thru as a Cashier, accurately handling cash, credit/debit transactions, and mobile orders while maintaining a high level of speed and precision during peak meal rushes.
- Delivered exceptional customer service by greeting guests, recommending menu items, upselling add-ons and promotions, and resolving issues quickly to ensure positive experiences and repeat business in a fast-paced quick-service restaurant.
- Maintained cleanliness and organization of the front counter, dining area, and POS station; restocked supplies, performed end-of-shift cash reconciliation, and adhered to food safety and company standards to support smooth operations.
Janitorial & Porter Services
Hutcherson Janitorial
01.2013 - 09.2022
- Performed comprehensive cleaning and sanitization of patient rooms, common areas, restrooms, and offices in a behavioral health center, ensuring compliance with health and safety protocols 5 days per week.
- Managed waste disposal, including proper handling of biohazard materials, while maintaining inventory of cleaning supplies to support uninterrupted facility operations.
- Conducted floor maintenance, dusting, and surface disinfection to uphold a hygienic and therapeutic environment for patients and staff.
Education
Associate in Health Information Technology - Health Information Technology
San Diego Mesa College
San Diego, CA05-2026
High School Diploma - undefined
West Hills High School
01.2016
Skills
- Medical Records
- ROI Support
- HIPAA Awareness
- Customer Service
- Team Collaboration
- Time Management
- Cleaning & Maintenance
- Delivery Logistics
Timeline
Medical Records & ROI Volunteer
Sharp Rees-Stealy Medical Group
06.2025 - 08.2025
Food Expeditor
Peohe's
10.2021 - 10.2022
Busser/Food Runner
Breakfast Republic
03.2021 - 10.2021
Seasonal Helper/Delivery Assistant
UPS
11.2020 - 02.2021
Independent Contractor
Instacart
01.2020 - Current
Cashier/Sales Associate
HomeGoods/Marshalls
12.2015 - 01.2017
Team Member
Taco Bell
03.2015 - 09.2015
Janitorial & Porter Services
Hutcherson Janitorial
01.2013 - 09.2022
High School Diploma - undefined
West Hills High School
Associate in Health Information Technology - Health Information Technology
San Diego Mesa College