Triston Stephens
Lincoln, NE 68521,Nebraska
Summary
Results driven Retail Leader experienced in building high performing teams and exceeding sales and operational goals. Achieved revenue growth through strategic execution, team development, and a focus on inventory accuracy and shrink reduction. Fostered an energetic, customer first culture that enhanced engagement and drive results.
Overview
2
2
years of professional experience
Work History
Interim Store Manager
Dick' Sporting Goods Inc
Dubuque, Iowa
11.2025 - Current
- Managed daily store operations, ensuring compliance with company policies and procedures.
- Coordinated inventory management and merchandise displays to optimize customer experience.
- Executed promotional events to drive sales and enhance customer engagement.
- Implemented loss prevention strategies, minimizing theft and shrinkage effectively.
- Monitored sales trends, providing actionable feedback to boost store performance.
- Fostered positive work environment through effective communication and team-building initiatives.
- Conducted daily operations, including opening, closing, and cash handling procedures.
- Created weekly schedules for personnel while recruiting, training, and supervising new employees.
Assistant Store Manager
Dick's Sporting Goods, Inc
Papillion, Nebraska
07.2024 - Current
- Managed day-to-day store operations, encompassing customer service, inventory management, and staff scheduling.
- Supervised team members while providing training to enhance customer satisfaction levels.
- Provided leadership support during peak hours by motivating staff to achieve performance targets.
- Delegated tasks according to team strengths to optimize coverage and service quality.
- Trained new employees on product knowledge and customer service protocols.
- Resolved customer complaints by listening empathetically, documenting issues, and proposing solutions.
- Conducted regular walk-throughs to guide team in addressing store appearance and professionalism issues.
- Interviewed applicants and assessed qualifications to make informed hiring decisions.
Education
High School Diploma -
Doniphan-Trumbull
Doniphan, NE05-2018
Skills
- Employee training
- Sales trend analysis
- Customer relationship management
- Team leadership
- Staff recruitment
- Effective communication
- Problem solving
- Time management
- Strategic planning
- Performance reviews
- Team development
Timeline
Interim Store Manager
Dick' Sporting Goods Inc
11.2025 - Current
Assistant Store Manager
Dick's Sporting Goods, Inc
07.2024 - Current
High School Diploma -
Doniphan-Trumbull