Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Trong Nguyen

Trong Nguyen

Oakland

Summary

Dynamic Assistant Manager with a proven track record at Nails and Salon Shop, excelling in customer service and team leadership. Enhanced operational efficiency by improving cash handling accuracy and fostering a collaborative work environment. A fast learner with strong communication skills, dedicated to delivering exceptional service and driving team success.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Manager

Nails and Salon Shop
08.2025 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Intern

EBAYC
09.2024 - 07.2025
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Volunteer

Teacher Assitant
01.2021 - 03.2021
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Education

High School Diploma -

Oakland High School
Oakland, CA
05-2025

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Teamwork and collaboration
  • Fast learner
  • Spirit Communication
  • Communication and leadership

Certification

  • HSI Organization Training - December 15th 2023

Languages

English
Full Professional
Vietnamese
Native or Bilingual

Timeline

Assistant Manager

Nails and Salon Shop
08.2025 - Current

Intern

EBAYC
09.2024 - 07.2025

Volunteer

Teacher Assitant
01.2021 - 03.2021

High School Diploma -

Oakland High School

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