Troy Bragg
Knoxville,TN
Summary
Accomplished frontline leader with a proven track record at PepsiCo, enhancing operational efficiency and customer satisfaction. Expert in managing large inventories and fostering vendor relations to maintain stock levels and meet customer demands. Competitive and career driven, with strong leadership abilities, ensuring high team performance and effective project management.
Overview
14
14
years of professional experience
Work History
Product Availability Supervisor
PepsiCo
Knoxville, TN
11.2016 - Current
- Operational Management: Oversaw daily warehouse operations, ensuring a smooth workflow and timely completion of tasks.
- Inventory Oversight: Managed a significant inventory level of up to 450,000 cases valued at $4 million, overseeing all inventory transactions including donations, inbound and outbound transport, and receiving procedures.
- Leadership & Team Efficiency: Applied strong leadership and problem-solving skills to enhance team efficiency and organize workflows, while fostering a culture of safety and high performance among employees.
- Customer Satisfaction: Improved customer satisfaction through prompt responses to inquiries, addressing concerns, and implementing effective solutions, while maintaining open lines of communication between warehouse and sales teams.
- Vendor Relations: Collaborated with local vendors and other locations within the division to ensure that out-of-stock products did not exceed 2%. This included building strong relationships with vendors and third parties to ensure timely product receipt and reconciliation of invoices.
Garden Supervisor
Home Depot
Knoxville, TN
05.2010 - 02.2017
Education
Bachelor - Psychology
Pellissippi State Community College
Knoxville, TNSkills
Business Development & Efficiency
Project Management
Experience with both ERT and SAP business reporting tools
Proficient with Excel and Word
Timeline
Product Availability Supervisor
PepsiCo
11.2016 - Current
Garden Supervisor
Home Depot
05.2010 - 02.2017
Bachelor - Psychology
Pellissippi State Community College