Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Troy Christenson

Saginaw

Summary

Results-driven professional with a strong background in customer service and cash handling. Known for problem resolution skills and team collaboration, committed to improving workflow efficiency and enhancing member engagement. No stranger to physical labor, if anything it is preferred.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Teller

Wildfire Credit Union
Saginaw
05.2025 - 01.2026
  • Processed high‑volume cash and check transactions with 100% accuracy, balancing cash drawers daily and maintaining compliance with credit union policies.
  • Delivered member‑focused service, assisting customers with deposits, withdrawals, loan payments, account inquiries, and product information.
  • Identified member needs and recommended appropriate financial products, contributing to increased member engagement and satisfaction.
  • Verified identification, monitored for suspicious activity, and followed strict security protocols to protect member accounts and prevent fraud.
  • Resolved member concerns quickly and professionally, maintaining a positive branch environment and supporting repeat member relationships.
  • Collaborated with branch staff to meet daily operational goals, support lobby traffic, and ensure smooth workflow during peak hours.

Pharmacy Coordinator

Morley
Saginaw
05.2024 - 08.2024
  • Coordinated daily pharmacy operations to ensure accurate prescription processing, timely medication fulfillment, and adherence to state and federal regulations.
  • Resolved prior authorizations, medication issues, and coverage questions through effective communication with providers, insurance companies, and patients.
  • Delivered high-quality customer service by addressing patient questions and concerns promptly.

Education

High School Diploma -

Heritage Highschool
Saginaw, MI
05-2024

Some College (No Degree) - Sociology And Criminal Justice

Central Michigan University
Mount Pleasant, MI
05-2026

Skills

  • Cash handling
  • Transaction processing accuracy
  • Customer service
  • Fraud identification
  • Problem resolution
  • Team collaboration
  • Cash counting
  • Hardworking
  • Physical Labor
  • Picks up the slack of others
  • Critical thinking
  • Communication skills
  • Patient
  • Polite

Certification

  • Lifeguard Certified from Red Cross in 2024

Affiliations

  • Was a member of the Boy Scouts of America
  • Leader in a Fraternity on campus
  • Had experience in extracurriculars of assisting those with special needs

Timeline

Teller

Wildfire Credit Union
05.2025 - 01.2026

Pharmacy Coordinator

Morley
05.2024 - 08.2024

High School Diploma -

Heritage Highschool

Some College (No Degree) - Sociology And Criminal Justice

Central Michigan University
Troy Christenson