Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Troy Kruciak

Arlington,TX

Summary

Dependable Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. I learn fast, work hard, and commit to those around me for the long haul. Hiring me is hiring a potential trainer, manager, or simply a leader and supportive voice for the company.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server

1845 Taste Texas
10.2024 - 05.2025
  • Cultivated warm relationships with regular customers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Greeted First Time Guests with a personalized menu presentation and a history of the brand.
  • Attended training sessions and consulted with lead servers to improve my own techniques.
  • Frequently achieved $75-$100 PPA

Server

Aspen Creek Grill
03.2023 - 02.2025
  • Provide excellent customer service while maintaining a clean, organized, and professional environment
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Handle/deliver food and drink requested by guests, followed by legal tender to complete check out payment procedures.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Consistently managed large sections of 6-8 tables and large parties of 8-22 people.

Human Resources Specialist

U.S. Army
06.2018 - 12.2022
  • Company Overview: Critical Thinking
  • Handled organization, and storage, of personal information, records, and mail for seventy to 1000 soldiers (depending on organization size).
  • Communicated with higher leadership concerning potential updates needed, mission readiness standards, and medical readiness standards.
  • Managed and led a small team of soldiers after completion of training.
  • Insured org. soldiers received proper cyclical training regarding sexual harassment, suicide awareness, Equal Opportunity, and education opportunities.
  • Daily Data Entry of personal information, readiness levels, and personnel actions (awards, leave, pay changes, etc.).
  • Critical Thinking

Education

Diploma -

Medina Valley High School
Castroville, TX
06.2018

Skills

  • Restaurant experience
  • Table resetting
  • Suggestive selling
  • Liquor, wine, and food service
  • Menu presentation
  • Menu memorization
  • Dining area maintenance
  • Server training
  • Serving
  • Customer service
  • Human resources
  • Daily specials memorization

Certification

  • TABC Certified
  • Food Handler Certification

Timeline

Server

1845 Taste Texas
10.2024 - 05.2025

Server

Aspen Creek Grill
03.2023 - 02.2025

Human Resources Specialist

U.S. Army
06.2018 - 12.2022

Diploma -

Medina Valley High School

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