Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Troy Lacey

Littleton,CO

Summary

Dynamic Operations Manager with a proven track record at Impact Energy. Experienced in leading teams, driving project continuity, and fostering strong client relationships to ensure timely approvals and exceptional satisfaction. Known for excellent communication and organizational skills, I provide effective leadership to ensure smooth operations. I also contribute to customer satisfaction by reviewing and designing solar proposals, ensuring they meet client needs and project expectations.

Overview

8
8
years of professional experience

Work History

Operations Manager

Impact Energy
Centennial, CO
07.2020 - Current
  • Create detailed and complex 3D models for solar system designs using advanced software, ensuring precision and accuracy to meet client specifications and project requirements.
  • Collaborate closely with sales representatives and organizations to develop all proposals, tailoring designs and solutions to client needs and facilitating successful deal closures.
  • Provide 24/7 support to the sales team, addressing any questions, implementing design changes, and ensuring seamless coordination to close deals quickly and effectively.
  • Manage all aspects of net metering applications, ensuring timely submission and approval to ensure project continuity.
  • Handle all equipment orders, coordinating with vendors and suppliers to ensure timely delivery and proper inventory management.
  • Oversee all permitting processes for roofing, solar, and contractor licensing, ensuring full compliance with local regulations and timely project approvals.
  • Build and maintain strong relationships with employees and customers, prioritizing excellent communication and service.
  • Contribute to business development by generating innovative ideas and supporting sales efforts when needed to drive company growth.

Project Manager

Auric Solar
Englewood, CO
08.2019 - 07.2020
  • Transitioned into project management role after the acquisition of the previous company, balancing both project oversight and continued support for inventory management.
  • Managed a team of 20 installation personnel, ensuring efficient workflow, quality installations, and timely project completion.
  • Trained and provided support to team members, assisting with their workloads and ensuring they stayed on track during high-demand periods.
  • Oversaw all aspects of solar project execution, including customer service, permitting, net metering, troubleshooting, inspections, and system monitoring.
  • Worked closely with clients to ensure smooth communication throughout the installation process and provided timely resolution to any issues or concerns.
  • Coordinated project timelines, managed resources, and ensured compliance with regulations to meet industry standards and customer expectations.

Warehouse Manager

Solaroo Energy
Englewood, CO
09.2017 - 01.2019
  • Managed and coordinated the logistics of materials for multiple installation crews, ensuring timely and accurate delivery of solar panels and electrical equipment.
  • Oversaw inventory management, organizing and preparing products for efficient distribution to job sites.
  • Built strong, open relationships with installation crews, serving as a key point of contact and fostering a supportive environment to address concerns and improve team morale.
  • Developed and maintained strong relationships with distributors, ensuring the timely and efficient supply of materials to meet project demands.
  • Cultivated strong partnerships with vendors and distributors, ensuring smooth procurement processes and timely delivery of high-quality materials for projects.

Education

High School Diploma -

San Juan Hills High School
San Juan Capistrano, CA
06-2012

Skills

  • Strong communication skills
  • Highly organized
  • Positive attitude and strong motivation
  • Excellent at following direction and working collaboratively within team environments
  • Quick to adapt and learn new processes
  • Proven ability to manage and lead teams

Affiliations

  • Passionate about golfing, which has taught me valuable skills such as strategic thinking, focus, discipline, and perseverance. Engaging in the sport has helped me develop a strong sense of personal responsibility and the ability to set and achieve long-term goals.

Timeline

Operations Manager

Impact Energy
07.2020 - Current

Project Manager

Auric Solar
08.2019 - 07.2020

Warehouse Manager

Solaroo Energy
09.2017 - 01.2019

High School Diploma -

San Juan Hills High School

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Troy Lacey