Sales Associate
FYE
08.2024 - 11.2024
- Assisted customers in product selection and provided knowledgeable recommendations.
- Maintained organized sales floor, ensuring merchandise was visually appealing and accessible.
- Processed transactions accurately using point-of-sale system, enhancing customer satisfaction.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Engaged with customers to understand their needs, fostering a welcoming shopping environment.
- Resolved customer inquiries and concerns promptly, contributing to positive shopping experiences.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.