Summary
Overview
Work History
Education
Skills
Timeline
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Troy Marks

Murfreesboro,TN

Summary

Self-motivated and open-minded communicator offering a highly professional attitude, strong attention to detail, great problem solving skills, and well-developed teamwork abilities with 7+ total years of professional experience in logistics, insurance and automotive.

Overview

10
10
years of professional experience

Work History

Claims Specialist

State Farm
11.2022 - Current
  • Reviewed insurance and claims documents to verify required information and secure any missing data for settlements.
  • Followed up with customers on unresolved issues.
  • Monitored compliance with regulations and industry best practices to promote fair and proper treatment for insured customers.
  • Performed administrative duties by verifying documentation, researching facts and contacting other parties involved to determine fault percentages and minimize potential losses.

Vehicle Condition Assessor

CarMax
02.2020 - 06.2022
  • Inspected vehicles to evaluate necessary repairs and determine extent of damage.
  • Documented damage with photographs and detailed written descriptions.
  • Completed appraisals on automobiles, light trucks, custom cars, vans and many other vehicle types.
  • Analyzed complex data and prepared accurate and comprehensive reports for CarMax Auction clients.

Parachute Rigger

United States Army
07.2013 - 01.2017
  • Inspected and maintained parachutes, seat pans and survival equipment.
  • Packed and rigged parachutes and aerial delivery cargo.
  • Recorded product, packaging and order information on specified forms.
  • Organized and maintained records of job manuals and cargo loading requirements.

Education

Bachelor of Science - Organizational Communication

Middle Tennessee State University
Murfreesboro, TN
05.2020

Skills

  • Claims
  • Liability Determinations
  • Onsite Inspection Skills
  • Market Comparison
  • Processing Equipment Operation
  • Project Requirements

Timeline

Claims Specialist

State Farm
11.2022 - Current

Vehicle Condition Assessor

CarMax
02.2020 - 06.2022

Parachute Rigger

United States Army
07.2013 - 01.2017

Bachelor of Science - Organizational Communication

Middle Tennessee State University
Troy Marks