Troy Payne
Belleville
Summary
Dynamic professional dedicated to expanding skill sets and contributing to organizational growth and success. Committed to leveraging expertise to drive innovation and enhance team performance. Passionate about fostering a collaborative environment that encourages continuous improvement and excellence. Eager to embrace new challenges aligned with both personal and company objectives.
Overview
11
11
years of professional experience
Work History
Admin Assist.
Stand Parking (SP+ Metropolis)
07.2024 - Current
- Ensure efficient and timely invoice management
- Facilitate rapid and accurate interdepartmental communication
- Manage inventory and order office supplies
- Aid security team by assuming shifts as demanded
- Aid human resources department during necessary times
- Facilitate auditing functions as necessary
- Communicate and arrange meetings with vendors
- Categorize and store confidential documents
- Schedule conferences and create meeting agendas
- Capture key points during meetings
- Coordinate and execute interviews
- Developing skills of new hires for security position
- Self-motivated, with a strong sense of personal responsibility.
Stock Lead
Gardner-White Furniture
08.2020 - 07.2024
- Executing daily shipment loading and unloading
- Assembly of furniture
- Overseeing inventory of all furniture and accessories
- Mentor recent recruits
- Design project action frameworks for large initiatives
- Facilitate customer assistance for inquiries and challenges related to furniture
- Collaborate with lead warehouse to secure timely delivery of customer purchases
- Thorough, effective, and tidy packaging of merchandise for transport
- Leveraging inventive and teamwork-driven strategies for problems
- Trained and mentored team members on best practices for stock handling and safety protocols.
- Orchestrated teamwork initiatives to achieve project deadlines effectively
Front Counter Staff, Front Counter Staff Lead
Belmark Lanes
01.2016 - 04.2020
- Facilitate outstanding customer service
- Maintain cleanliness of tables and bowling lanes after each use
- Manage and fulfill food orders
- Utilized knowledge of merchandise to enhance sales performance by 13% over time
- Attend interviews alongside hiring manager
- Facilitate candidate evaluation for open positions
- Orient new hires to company policies and procedures.
- Support creation of new policies and procedures when required
- Support initiatives for deals and theme nights
- Facilitated lane maintenance operations when needed
- Enhanced company image by establishing meaningful connections within the community through engagement
- Managed cash register operations, ensuring accurate transactions and balancing funds.
Education
BBA - Business Administration And Management
Eastern Michigan University
Ann Arbor, MI04-2028
Associate of Applied Science - Business Administration
Washtenaw Community College
Ann Arbor, MI04-2023
Skills
- Interview assessment skills
- Customer support
- Cash transaction processing
- Security camera management
- Project documentation
- Microsoft Office
- Time allocation planning
- Staff development
- Invoice management
- Operational auditing
- Point of sale systems
- Professional phone communication
- Talent Acquisition
- Project Management
- Effective communication
- Effective team collaboration
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Friendly, positive attitude
Timeline
Admin Assist.
Stand Parking (SP+ Metropolis)
07.2024 - Current
Stock Lead
Gardner-White Furniture
08.2020 - 07.2024
Front Counter Staff, Front Counter Staff Lead
Belmark Lanes
01.2016 - 04.2020
BBA - Business Administration And Management
Eastern Michigan University
Associate of Applied Science - Business Administration
Washtenaw Community College