Troy Pride

Build and maintain relationships with existing clients, understanding their needs and ensuring satisfaction with the company's services.

Manage and oversee the accounts of assigned clients, ensuring that their transportation and logistics needs are met efficiently.

Address and resolve customer issues, concerns, or complaints promptly and effectively. Work to maintain a positive relationship with clients.

Analyze transportation and logistics data to identify trends, assess performance, and provide insights for optimizing operations and meeting customer expectations.

• Acted as a representative for Enterprise Rent-A-Car, serving as a bridge between the company and customers/partners
• Worked diligently behind the scenes to ensure smooth operational processes
• Played a crucial role in building relationships within the local community, contributing to business growth
• Demonstrated excellence in customer service, sales, marketing, finance, and operations
• Constantly sought opportunities for improvement and efficiency enhancements
• Emphasized teamwork, dedication, and top-tier service as core values during my tenure.

• Supported team in creating high-quality professional learning materials (print and digital)
• Maintained an organized system and managed project schedules effectively
• Led the development of a communication campaign to promote the transformation of Sharon's Adult Day Center
• Contributed to the success of projects and drove positive organizational change.

• Effective Reporting: Delivering weekly comprehensive reports and progress updates to both the Area Manager and District Manager, ensuring transparent communication and accountability
• Strategic Product Management: Proactively applying expertise in product management by categorizing products, establishing ambitious sales goals, educating team members, and meticulously tracking personal and team achievements to drive results
• Team Leadership and Motivation: Inspiring and guiding the team towards success by utilizing specialized department or company tools, particularly the Performance Tracker, to foster a culture of high performance and collaboration
• Product Mastery: Cultivating a deep understanding of Buckle’s diverse product offerings, refining sales presentation skills, and mastering the intricacies of the merchandising process to enhance customer experiences and increase sales.