Troy Radcliffe
Delaware,OH
Summary
Results-focused management professional prepared to excel in high-demand environments. Known for optimizing operations, enhancing customer experience, and implementing strategic initiatives. Emphasizes team collaboration and adaptability to meet evolving business needs. Proficient in operational management and strategic planning.
Overview
24
24
years of professional experience
Work History
District Manager
At Home Group Inc.
05.2023 - Current
- Supervised 10 locations, delivering high-quality standards of operation. With a volume of 60+ Million in sales
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Participated directly in developing Labor model and process changes to impact efficiencies and team engagement.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Store Director
At Home Group Inc.
01.2008 - 04.2023
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Oversaw staffing and training, safety compliance, inventory control and financial functions.
- Developed new store location from ground up by hiring and training efficient team.
- Reported to district manager regarding store and staff issues, financial goals and sales.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Supervised 10+ million dollar location, while also supporting other locations
General Manager
Dollar Tree
06.2001 - 12.2007
- Implemented operational strategies and effectively built customer and employee loyalty.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Reduced corporate risk by managing shrink processes and controlling inventory levels.
Education
No Degree - Business Administration And Management
University of Toledo
Toledo, OHSkills
- Coaching and Mentoring
- Team Leadership
- Leadership Development
- Recruiting and Hiring
- Process Improvement
- Policies and Procedures
- Staff Management
- Program Implementation
Timeline
District Manager
At Home Group Inc.
05.2023 - Current
Store Director
At Home Group Inc.
01.2008 - 04.2023
General Manager
Dollar Tree
06.2001 - 12.2007
No Degree - Business Administration And Management
University of Toledo
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