Troy Sullivan
Poplar Bluff,MO
Summary
Results-driven professional with a proven track record in logistics and data management, demonstrating exceptional patience and a proactive mindset to enhance business operations. Experienced in managing logistics data forms for inbound and outbound products, ensuring accurate data entry into spreadsheets for streamlined processes. Skilled in analyzing data to identify parts for customers and technicians, facilitating timely task completion while collaborating with external resources to guarantee on-schedule deliveries. Committed to continuous improvement and dedicated to contributing effectively wherever needed. Authorized to work in the U.S. for any employer.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Parts Counter Person
Baldwin Automotive
Poplar Bluff, MO
03.2023 - Current
- Assisted customers with product selection based on their needs and preferences, resulting in increased sales revenue
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
- Developed and implemented inventory planning strategies to optimize stock levels and meet customer demand
- Managed relationships with suppliers to negotiate favorable pricing terms and maintain strong partnerships
- Tracked sales transactions to support dealership operations and drive revenue growth.
Set-Up Technician
Starting USA
Poplar Bluff, MO
11.2020 - 03.2023
- Keep a assembly line running while making sure all the operators have what they need to produce parts, as well doing hourly and bi-hourly checks on the product that as been assembled, and taking the finish product back to shipping.
Stacker
Tetra Pak
Sikeston, MO
11.2017 - 05.2019
- Stack milk cartons on a skid as checking for defects and taking skids/pallets back with a forklift
Foreman/inventory control/CSR
Americold
Sikeston, MO
06.2013 - 11.2017
- Setup orders for warehouse, dispatch trucks, and make sure everything is complete for the task for the shift.
- Monitored vendor interactions and maintained records to support effective purchasing strategies and supply chain management.
- Collaborated with warehouse teams to analyze data related to current orders and forecast future sales trends.
Cashier
Breaktime Convenience Store
Sikeston, MO
05.2013 - 09.2014
- Cashier clerk
Education
High school or equivalent -
New Madrid County R1
New Madrid, MO05-2012
Skills
- Analyzing Data
- Microsoft office, excel, and PowerPoint
- Order processing
- Mechanical Knowledge
- Warehouse Experience
- Leadership
- Assembly
- Forklift
- Communication skills
- Call center experience
- Attention to detail
- Effective communication
- Inventory control
Certification
- ACT skill report-Silver July 2019 to Present
- Driver's License
- Forklift Certification
Timeline
Parts Counter Person
Baldwin Automotive
03.2023 - Current
Set-Up Technician
Starting USA
11.2020 - 03.2023
Stacker
Tetra Pak
11.2017 - 05.2019
Foreman/inventory control/CSR
Americold
06.2013 - 11.2017
Cashier
Breaktime Convenience Store
05.2013 - 09.2014
High school or equivalent -
New Madrid County R1