Troy Tackett
Marion,Ohio
Summary
Seeking growth opportunities in the central Ohio region that will allow me to gain knowledge and secure a challenging position with a reputable company
Overview
28
28
years of professional experience
1
1
Certification
Work History
Record Retrieval Specialist
Humana Inc
04.2015 - Current
- Scheduled appointments, retrieved and recorded medical records onsite and remotely for provider offices statewide.
- Worked in a fast-paced demanding environment seasonally for MRA/HEDIS records.
- Accurately coded and supported clinical documentation within health codes.
- Adhered to state and federal regulations, internal policies, and guidelines while handling medical records.
- Worked within defined parameters to identify expectations and quality standards with minimal direction.
- Served as a company liaison for patients during the Covid-19 pandemic.
- Strategized and initiated projects within the East Coast Region when directed.
Store Manager
Logan Valley Pawn
09.1997 - 01.2017
- Maximized profitability by setting/meeting sales targets.
- Maintained statistical records of customer loans and property.
- Delivered excellent service to ensure high levels of customer satisfaction.
- Ensured store compliance with health and safety regulations.
- Undertook store administration duties such as managing store budgets and updating financial records.
- Prepared detailed reports on buying trends, customer requirements, and profits.
Corrections Officer/Correctional Lieutenant
Marion Correctional Institution
04.2002 - 04.2015
- Supervised inmates and inmate activity in detention facilities.
- Transported and escorted inmates within secured areas according to relevant laws, policies, and procedures.
- Enforced rules and regulations governing facility security, inmate conduct, and inmate accountability.
- Intervened on physical confrontations and protect inmates and fellow officers from harm.
- Provided emergency assistance as needed, including but not limited to CPR, first aid, escape of inmates, and evacuation procedures.
Education
Associate of Science - Criminal Justice
Marion Technical college
01.2001
Skills
- Customer Experiences
- Critical Thinking
- Flexibility
- Vendor Interaction
- Policy and Procedure Adherence
- Leadership
- Multitasking
- Quick Learning
- Training
- Communication
- Microsoft Office Suite
- Virtual communication such as Skype, Zoom, and Google Hangouts
- Time-Management
- Phone Operations
- Attention to Detail
- Interpersonal Skills
- Security Leadership
- Exercise Design Threat Training
- OSHA, GHS, & HAZCOM
- OSHA Bloodborne Pathogens
- General Maintenance Skills
Accomplishments
I have received many Star Awards. I have received employee of the month.
Certification
- CPR/First Aid
- Small Engine Repair
- FEMMA
- OSHA/GHS & HAZCOM
- OSHA Bloodborne Pathogens
- Forklift
Star Awards
For going above and beyond in my every day work life, by helping in other dept's and helping new employees get adjusted to the workflow of the fast paced job.
Languages
English
Full Professional
Timeline
Record Retrieval Specialist
Humana Inc
04.2015 - Current
Corrections Officer/Correctional Lieutenant
Marion Correctional Institution
04.2002 - 04.2015
Store Manager
Logan Valley Pawn
09.1997 - 01.2017
Associate of Science - Criminal Justice
Marion Technical college