Summary
Overview
Work History
Education
Skills
Timeline
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Troy Tinley

Milltown,NJ

Summary

Experienced Sales Representative with 3 years of success in driving revenue growth through proactive sales strategies and strong client relationships. Known for consistently exceeding sales targets by skillfully prospecting, negotiating, and using CRM tools. Strong focus on achieving customer satisfaction and business objectives.

Overview

6
6
years of professional experience

Work History

Sales Associate

Fingers Radiator
North Brunswick, New Jersey
11.2023 - 06.2024
  • Upsold additional items based on customer interests and needs.
  • Perform thorough inspections of radiators to identify issues such as leaks, corrosion, or blockages. Clean radiators using appropriate tools and techniques to ensure optimal performance and efficiency.
  • Work closely with other team members, including technicians and customer service representatives, to coordinate service appointments and provide seamless customer experiences.

Sales Representative

HomeAdvisor
Denver , CO
06.2021 - 12.2021
  • Participated in ongoing training and professional development opportunities to enhance product knowledge and sales skills.
  • Utilized CRM software to track leads, manage pipeline activity, and generate accurate sales reports for management review.
  • Stayed informed about industry trends, competitor activities, and market conditions to strategically position HomeAdvisor’s services.

Sales Representative

Choice Home Warranty
Edison, NJ
06.2020 - 06.2021
  • Generated and followed up on leads through cold calling, referrals, and networking, achieving a 40% conversion rate.
  • Successfully sold home warranty plans to homeowners, resulting in a 15% increase in annual sales revenue.
  • Consistently exceeded monthly sales targets through strategic planning and effective customer relationship management.

Home Furnishing Consultant

Raymour & Flanigan
East Brunswick, NJ
01.2018 - 06.2020
  • Provided exceptional customer service, leading to a 15% increase in sales.
  • Achieved a 90% customer satisfaction rate by conducting follow-up calls with clients after installation and delivery.
  • Assisted customers in selecting furniture pieces that matched their style, budget, and needs.
  • Upsold customers on protection plans, warranties, and coordinating products.

Education

High School Diploma -

Central Jersey College Prep Charter School
Somerset, NJ
06-2011

Skills

  • Customer Service
  • Sales and Upselling
  • Product Knowledge
  • Clear Communication
  • Problem-Solving
  • Post-sales support
  • Exceeds sales goals
  • Cold-calling
  • Strategy Development
  • Closing sales
  • Strategic Planning
  • Microsoft office

Timeline

Sales Associate

Fingers Radiator
11.2023 - 06.2024

Sales Representative

HomeAdvisor
06.2021 - 12.2021

Sales Representative

Choice Home Warranty
06.2020 - 06.2021

Home Furnishing Consultant

Raymour & Flanigan
01.2018 - 06.2020

High School Diploma -

Central Jersey College Prep Charter School

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Troy Tinley