Troy Tyszkowski
South Lyon
Summary
Diligent and meticulous worker and learner who has maintained a high level of reliability, accountability, and quality in every realm I have ventured. Whether it has been as a Microsoft Expert at Best Buy, a student at Michigan State University, or an unpaid assistant gathering research experience, I have consistently held myself to the highest standard of performance and steadfastness and will continue to do so.
Overview
10
10
years of professional experience
Work History
Clinical Subjects Coordinator
University Of Michigan
05.2019 - 05.2023
- Analysis of MRI scans using software suites such as MATLAB, SPM12, FSL, ANTS, and AFNI.
- Coordination between different entities of the university in terms of transferring and receiving PET and MRI data.
- Maintenance of multiple virtual machines housing MRI data and analysis software.
- Maintaining, archiving, and moving data to and from virtual machines.
- Coordination between multiple universities to facilitate research.
Reseller Specialist
Apple
11.2019 - 02.2023
- Collaborate with General Managers of Best Buy Stores to drive sales of Apple products and solutions.
- Maintain a high level of knowledge of the products that I am responsible for selling to customers.
- Performed coachings with Best Buy employees to address weaknesses or to congratulate successes.
- Consistent record of improved performance of selling products and services in the stores that I was assigned.
Research Assistant
Michigan State University
08.2016 - 08.2019
- A member of the Cognitive and Geriatric Neurology Team at the Clinical Center at Michigan State University.
- Responsible for structural MRI acquisition from MRI technicians and subsequent analysis.
- Work focused on diffusion tensor imaging (DTI) data, T1 anatomical data, and fluid-attenuated inversion recovery (FLAIR) data.
- Contacted prospective participants for our studies.
- Responsible for confirming participant eligibility by going through MRI safety checklist.
- Administered and scored the Montreal Cognitive Assessment (MoCA) to qualify prospective participants.
Microsoft Expert
Best Buy
07.2016 - 06.2019
My role as a Microsoft Expert is to act as a sales associate and brand ambassador specializing in Microsoft hardware and software. My main responsibilities include remaining up to date on product knowledge and maintaining the Windows Store inside Best Buy to ensure an amazing customer experience. As well, my job includes coaching my peers on product information and promotions pertaining to Windows products.
Undergraduate Intern
Family Counseling and Psychiatry
08.2015 - 08.2016
Unpaid internship where my primary responsibilities included the collection, input, and interpretation of data, along with assisting clinicians in research and brainstorming. Along with other interns, I also performed research into topics of interest using data collected on location and from academic literature reviews.
Intel Experience Expert
Best Buy
06.2015 - 07.2016
Used specialized training to conduct demos of the latest and innovative technologies powered by Intel. My role was to perform demos, provide upkeep of the Intel Experience Store, and assisting in the computing department when necessary.
Microsoft Consultant
Best Buy
06.2013 - 05.2015
Used specialized job training from Microsoft to sell Windows computers and educate customers about the Windows operating systems and Microsoft Office software. Consistently maintained an elevated level of product knowledge to create a complete sales experience.
Education
Bachelor of Science - Neuroscience
Michigan State University
East Lansing, Michigan2016
Bachelor of Science - Physiology
Michigan State University
East Lansing, Michigan2016
Skills
- Customer Understanding and Empathy
- Collaboration with Leadership
- Extremely adaptable
- Detail-oriented
- Emphasis on Accountability
- Quality control
- Retail Sales Techniques
- Training skills
- Team Training
- Training Coordination
Affiliations
- Member of Golden Key International Honor Society
- Member of the National Society of Collegiate Scholars
- Member of the National Society of Leadership and Success
- Selected for Mortar Board National College Senior Honor Society
- Member of Psi Chi International Honor Society in Psychology
References
Grace Harvey
Software Delivery Manager
Sweetwater
5501 US Hwy 30 W
Fort Wayne, IN 46818
(260) 739-2775
Grace_harvey@sweetwater.com
Aaron Heck
General Manager
Best Buy #803
5216 W Saginaw Hwy
Lansing, MI 48917
(517) 803-5579
Aaron_Heck@BestBuy.com
Corey Bannon
Lead Apple Solutions Consultant
Apple Inc.
(734) 358-9748
corey_bannon@apple.com
Timeline
Reseller Specialist
Apple
11.2019 - 02.2023
Clinical Subjects Coordinator
University Of Michigan
05.2019 - 05.2023
Research Assistant
Michigan State University
08.2016 - 08.2019
Microsoft Expert
Best Buy
07.2016 - 06.2019
Undergraduate Intern
Family Counseling and Psychiatry
08.2015 - 08.2016
Intel Experience Expert
Best Buy
06.2015 - 07.2016
Microsoft Consultant
Best Buy
06.2013 - 05.2015
Bachelor of Science - Neuroscience
Michigan State University
Bachelor of Science - Physiology
Michigan State University
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