Troyann Olson
Natural Grocers
WICHITA,KS
27
years of professional experience
Dynamic professional with a proven track record at Natural Grocers, excelling in customer service and cash handling. Demonstrated leadership in mentoring teams and optimizing checkout processes, resulting in enhanced customer satisfaction. Skilled in time management and workplace safety, fostering a productive and secure environment.
Retail professional with proven track record in managing cashier operations and providing top-tier customer service. Known for fostering team collaboration and consistently achieving operational goals. Reliable and adaptable, skilled in cash handling, inventory management, and resolving customer issues.
Work History
Head Cashier
10 Months- Supervised daily cash operations, ensuring accurate transactions and adherence to company policies.
- Mentored and trained team members on cash handling procedures and customer service excellence.
- Streamlined checkout processes to enhance customer experience and reduce wait times.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Implemented inventory management practices, optimizing stock levels and minimizing discrepancies.
Material Handler
24 Years 7 Months- Operated forklifts and pallet jacks to transport materials efficiently within warehouse environment.
- Maintained accurate inventory records using barcode scanning systems and manual tracking methods.
- Collaborated with team members to streamline material handling processes, enhancing workflow efficiency.
- Inspected incoming materials for quality assurance, ensuring compliance with company standards.
- Trained new staff on safety protocols and operational procedures, fostering a culture of safety awareness.
- Implemented organization strategies for storage areas, optimizing space utilization and accessibility of materials.
- Coordinated with production teams to ensure timely delivery of materials, minimizing downtime in operations.
Education
Medical Office Assistant - Medical Office
Skills
Customer service
Positive attitude
Time management strength
Store opening/closing procedures
Cash handling
Multi-tasking skill
Adaptability and dependability
Team leadership
Workplace safety
Timeline
Head Cashier
Natural Grocers
08.2025 - 06.2026Read More
Material Handler
Textron Aviation Company
07.1999 - 02.2024Read More
Vatterott College
Medical Office Assistant from Medical Office
Read More