To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills, and knowledge from biology and chemistry courses.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Ochsner Medical Center- Kenner OB-GYN Clinic
Kenner, LA
07.2023 - 07.2024
Greets patients warmly and provide excellent customer service upon arrival
Collect and document vital patient information to support physicians and physician assistants
Prepares patients for examinations by recording vitals, allergies, and chief complaints
Assist physicians during procedures and routine visits, ensuring patient comfort and safety
Perform specimen collection as per physician’s orders
Conduct telephone calls to communicate test results, schedule appointments, and address patient inquiries
Maintain cleanliness and organization of exam rooms, stock supplies, and monitor inventory levels.
Sales Associate
Harbor Freight Tools USA
Metairie, LA
10.2022 - 07.2023
Provided exceptional customer service and assistance to customers, both in-store and over the phone
Processed returns and exchanges for items that were damaged or unwanted
Welcomed customers into our store and addressed customers’ needs effectively.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Summer Data Analyzer/ Organzier
Ascension Parish Assessors Office
Donaldsonville, LA
06.2022 - 08.2022
Analyzed hundreds of documents for the citizens of Donalsonville related to property value and taxes, ensuring accuracy and compliance
Supported the Assessor's Office in protecting and promoting its interests.
Customer Service Associate/Cashier
Lowe's Home Improvement
Jefferson, LA
01.2022 - 05.2022
Delivered superior customer service through phone communication and daily in-store interactions
Handled returns and exchanges for damaged items or no longer needed merchandise
Assisted customers as needed with inquiries and purchases.
Contributed to store's sales goals by actively promoting special offers, rewards programs, and additional products or services.
Summer Data Analyzer/Organizer
Ascension Parish Assessors Office
Donaldsonville, LA
05.2021 - 08.2021
Analyzed hundreds of documents for the citizens of Donalsonville regarding property value and taxes; verified paperwork
Input documents into the system daily
Worked with team members to complete assignments promptly.
Entrusted to handle confidential and sensitive situations in professional matter.
Computer Quality Control Technician
Verapro, LLC
Darrow, LA
06.2020 - 08.2020
Programmed and installed computer software to enable approximately 2,000 students within Ascension Parish to have a fully functioning device for school needs
Managed extensive work and utilized analytical skills to solve issues
Built positive relationships with co-workers to complete the assigned tasks through communication.
Performed thorough inspections of incoming materials and outgoing products.
Summer computer teChnician
ascension parish school board
06.2019 - 08.2019
Eliminated various issues with devices for future use by elementary, middle, and high students along with teachers, through enhancements of device services by upgrades
Lessened the number of possible mistakes through careful observations.
Education
Bachelor of Science in Biology -
Xavier University of Louisiana
New Orleans, LA
05.2024
High School Diploma -
Donaldsonville High School
Donaldsonville, LA
05.2020
Skills
HIPAA Compliance
Patient Scheduling
Customer Service
Medical terminology knowledge
Clinical Documentation
Specimens collection and processing
Medical Records Management
Teamwork and Collaboration
Problem-Solving
Time Management
Phone Etiquette
Work Ethic and Integrity
Certificationsskills
Adobe Certified Associate- Video Communication using Adobe Premiere Pro CS6 (Spring 2018)
Proficient in Microsoft Word, Excel, PowerPoint
Basic Life Support Certification ( Issued 09/07/2023)
Involvementhonors
National Council of Negro Women at XULA, 08/2023- 05/2024
Pre-Pharmacy Student Association, 08/2020- 05/2021- Aided in accomplishing the goal of the organization by exposing future pharmacists to abundant fields of pharmacy, Engaged in community service opportunities such as giving food at food pantries, creating/moving things around in Sampson Park, and simply composing letters to the elderly to show our love and support
Attained a Xavier of the University of Louisiana Academic Merit Scholarship, 08/2020-05/2024
The National Society of Leadership and Success Recipient, 06/2021- 05/2023