Tru Wade
Loma Linda,CA
Summary
Ambitious and results-focused sales professional seeking an entry-level role in a growth-oriented organization. Confident in my ability to quickly learn product knowledge, build strong relationships, and drive sales growth. Excellent communication, presentation, and problem-solving skills. Strong work ethic and enthusiasm for meeting and exceeding sales targets. Eager to develop my skills and contribute to a dynamic team.
Overview
5
5
years of professional experience
Work History
Lead Automotive Internet Consultant BDC
Pacific Auto Center
Fontana, CA
09.2023 - 07.2024
- Played a significant role in enhancing customer satisfaction and increasing sales growth by being the primary contact for online customers.
- Aided sales teams in closing deals by setting appointments and following up on leads.
- Assisted in social media, online advertising and various other marketing strategies.
- Managed interaction logging, customer data updates, and record maintenance. Fostered relationships, delivered excellent customer support, and secured fulfillment.
PM Shift Lead CNA
Pacific Pines Assisted Living
Redlands, CA
09.2022 - 11.2023
- Delivered personal care services, managing daily living tasks, monitoring vital signs, and administering medications. Created customized care strategies, providing emotional assistance, and maintaining client documentation.
- Kept family members informed about clients' health conditions and facilitated meaningful connections between clients and their loved ones.
- Developed and executed training programs targeting skill gaps and boosting employee efficiency.
- Resolved conflicts and complaints with professionalism and poise, restoring positive relationships.
- Guided and supported newly hired personnel, sharing insights and knowledge for better understanding of company programs and success in their roles.
- Enhanced organizational productivity through technology implementation, streamlined inventory management, and effective budget oversight while also ensuring timely delivery of goods with lower costs.
Manager
Jersey Mike's Subs
Mentone, CA
08.2020 - 06.2022
- Supervised daily store functions with a focus on efficiency, cleanliness, and customer satisfaction. Proactively resolves issues to enhance the overall customer experience.
- Hires, trains, schedules, and develops team members to provide excellent customer service.
- Achieved high-quality products and service standards through effective management of supply orders, labor costs control, and waste reduction.
- Exceeded sales goals, monitored expenses, and ensured adherence to budget. Developed and executed effective local marketing initiatives.
- Led team members to exhibit Jersey Mike's values, maintained a positive team culture, and effectively communicated with colleagues, customers, and vendors to achieve business objectives.
Assistant Manager
Sbarro's Pizza
Cabazon, CA
07.2019 - 08.2020
- An Assistant Manager at Sbarro's Pizza typically supports the Store Manager in overseeing daily operations.
- Team supervision and development. Assisting with training and onboarding new team members.
- . Customer service and satisfaction, handling customer complaints and issues.
- Financial management and budgeting, overseeing food costs, and inventory management.
- Executed local marketing initiatives to support catering and promote events.
- Ensured high standards of quality control and maintenance while managing pizza production.
- Ensured safety and security protocols were followed to uphold a clean and sanitized environment while maintaining store appearance and organization.
- Displayed exemplary leadership abilities in fostering a positive team culture. Ensured seamless communication between customers, team members, and upper management. Partnered closely with the Store Manager to accomplish business goals.
Education
High School Diploma -
Yucaipa High School
Yucaipa, CA05-2021
San Bernardino Valley College
San Bernardino, CASkills
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Ability to motivate and coach sales team
- Strategic thinking and planning skills
- Analytical and problem-solving skills
- Knowledge of sales processes and techniques
- Time management and organizational skills
- Adaptability and resilience
- Data analysis and interpretation skills
- Budgeting and forecasting skills
- Collaborative mindset
- Industry knowledge and expertise
- Sales performance management
- Recruitment and talent development
- Emotional intelligence
- Active listening
- Conflict resolution
- Negotiation and persuasion
- Presentation and public speaking
- Customer relationship building
- Sales strategy development
- Performance metrics analysis
- Team building and development
- Change management
- Sales enablement
Timeline
Lead Automotive Internet Consultant BDC
Pacific Auto Center
09.2023 - 07.2024
PM Shift Lead CNA
Pacific Pines Assisted Living
09.2022 - 11.2023
Manager
Jersey Mike's Subs
08.2020 - 06.2022
Assistant Manager
Sbarro's Pizza
07.2019 - 08.2020
High School Diploma -
Yucaipa High School
San Bernardino Valley College