
Outgoing office professional with several years of experience applying multitasking skills to complete daily duties while resolving issues. Adept in personal time management while greeting visitors, managing phone switchboard and tackling staff requests. Friendly and respectful with positive attitude that creates warm and inviting office atmosphere.
Managed daily office operations in a funeral home environment. Assisted funeral directors and coordinated arrangements with families at their time of need.
Collaborated with clients to identify their goals and catering needs for their event. Coordinated our banquet team during events, ensuring timely setup and breakdown of banquet rooms.
Directed front of house operations to deliver positive guest experiences through friendly service and attention to guest needs. Oversaw employee recruiting, hiring and performance management. Resolved customer complaints in a professional manner.
Greeted guests warmly upon arrival creating a welcoming atmosphere. Managed reservations and seating arrangements efficiently during peak hours.
Maintained a clean and organized dining area by efficiently clearing and resetting tables. Completed opening and closing duties to ensure the restaurant was prepared for service and properly closed at the end of each shift.