True Herrera
Whittier,United States
Summary
Adaptable with solid expertise in building and leading successful teams. Talented problem-solver ready to back up fellow employees at any time. Adept at multitasking, problem-solving, and fostering positive relationships, I am eager to leverage my diverse skill set to make a meaningful impact in a challenging work environment.
Overview
5
5
years of professional experience
Work History
Shift Lead
Coffee Bean & Tea Leaf (626)494-1127
Whittier, CA
03.2019 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained and mentored new employees to maximize team performance.
- Responded to and resolved customer questions and concerns.
- Kept employees operating productively and working on task to meet business and customer needs.
- Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
- Maintained safe working environment by observing safety procedures, policies and regulations.
Host & Server
Olive Garden (562)632-8256
Whittier, CA
05.2022 - 02.2023
- Worked with POS system to place orders, manage bills and handle complimentary.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Served guest tables and seated large parties.
Tik Tok Content Creator
Tik Toke
Whittier Ca
01.2022 - Current
- Very well verse with social media, understanding of the trend cycle, and have gangsters a following of over 110k on my personal platform utilizing these skills.
Internship Public Health
APAIT (909)460 0555
Anaheim, CA
08.2019 - 01.2020
- Did filling of the clients at the HIV clinic
- Prepared social media posts and videos with eye for viral content strategies.
- Developed original content for blog posts and website articles.
- Proofread and edited materials prepared by all staff to check and correct spelling, grammar and style.
- Built media kits in support of specific strategic initiatives.
- Inventory of all of the clients personalized necessities.
Education
Bachelor Of Business - Marketing
Cal State Fullerton
Fullerton, CASkills
- Guest Satisfaction
- Collaborative Environments
- Goal Attainment
- Creative Solutions
Timeline
Host & Server
Olive Garden (562)632-8256
05.2022 - 02.2023
Tik Tok Content Creator
Tik Toke
01.2022 - Current
Internship Public Health
APAIT (909)460 0555
08.2019 - 01.2020
Shift Lead
Coffee Bean & Tea Leaf (626)494-1127
03.2019 - Current
Bachelor Of Business - Marketing
Cal State Fullerton