Summary
Overview
Work History
Education
Skills
Timeline
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Trystan Upchurch

Writer, Teacher
Fostoria,OH

Summary

Hardworking Freelance Writer offering four ears of experience creating diverse creative content. Writes quickly with focus on quality and adherence to client requirements. Skilled in social media strategies and search engine optimization. Successful background of producing high-volume, top-notch work. Enthusiastic about learning new skills in unfamiliar environments. Takes charge in group environments and comfortably utilizes the skills of others.

Overview

3
3
years of professional experience

Work History

Substitute Teacher

Renhill Group
Fostoria, OH
11.2020 - Current
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Took notes and prepared reports on school day activities to provide to primary teacher.

Customer Service Representative

Ashley Furniture Homestore
Bowling Green, OH
06.2019 - 06.2020
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals of 75%.

Mobile Expert

OSL
Bowling Green, OH
05.2018 - 09.2018
  • Sold and recommended mobile devices and broad-spectrum electronics to customers.
  • Provided troubleshooting for mobile devices.
  • Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
  • Upsold customers by recommending accessories and promotions to increase revenue.
  • Increased monthly sales 30% by recommending seasonal promotions, including buy one get one sales, rebates and limited time offers.

Sales Associate

Gamestop, Fallen
, OH
11.2017 - 04.2018
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Tracked stock using company inventory management software.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

Warehouse Organizer

Medical Data Information Services, MDIS
Horsham, PA
02.2016 - 07.2016
  • Repaired and cleaned medical supplies, such as CT bulbs, for reuse in nuclear medical equipment.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.

Private Security Guard

Deanovich and Associates Inc
Frederick, MD
05.2015 - 08.2015
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets and individuals.
  • Remained calm, assertive and mindful to think critically and problem solve during stressful situations.

Education

Bachelors of Fine Arts - Creative Writing, Philosophy

Bowling Green State University (BGSU)

High School Diploma -

Pennridge High School
Perkasie, PA
05.2014 - 06.2014

Skills

Typing

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Timeline

Substitute Teacher

Renhill Group
11.2020 - Current

Customer Service Representative

Ashley Furniture Homestore
06.2019 - 06.2020

Mobile Expert

OSL
05.2018 - 09.2018

Sales Associate

Gamestop, Fallen
11.2017 - 04.2018

Warehouse Organizer

Medical Data Information Services, MDIS
02.2016 - 07.2016

Private Security Guard

Deanovich and Associates Inc
05.2015 - 08.2015

High School Diploma -

Pennridge High School
05.2014 - 06.2014

Bachelors of Fine Arts - Creative Writing, Philosophy

Bowling Green State University (BGSU)

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Trystan UpchurchWriter, Teacher