T'Shonda Davis
chicago,IL
Summary
With a proven track record at MADO Uptown Mental Health Facility, I excel in behavioral management and fostering teamwork. My expertise in clinical documentation and psychosocial rehabilitation led to significant service delivery improvements. Skilled in individual counseling and collaboration, I consistently achieve positive patient outcomes, enhancing recovery journeys. Qualified Psychiatric Rehabilitation Service Coordinator with robust background in coordinating psychiatric rehabilitation services. Demonstrated ability to enhance patient outcomes through tailored recovery plans and collaborative care approaches. Proven track record of effectively utilizing crisis intervention and therapeutic communication skills.
Overview
11
11
years of professional experience
Work History
Psychiatric Rehabilitation Service Coordinator
MADO Uptown Mental Health Facility
06.2023 - Current
- Supported family involvement in the treatment process, fostering open communication between all parties involved in the patient''s care journey.
- Evaluated program effectiveness through regular assessments, making data-driven improvements to service delivery models.
- Advocated for patients'' needs within the healthcare system, ensuring they received appropriate care and support services.
- Utilized a strengths-based approach to guide individuals towards meaningful life goals aligned with their unique abilities and interests.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
- Observed and assessed residents to fulfill the assessment reference date (ARD) recognizing any behavior or mental health changes.
Mental Health Technician
Thornton Heights Terrace-Pro Touch Staffing Agency
08.2022 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
Patient Care Technician
Holy Cross Hospital - Pro Touch Staffing Agency
08.2022 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Assisted the rapid response team with all cardiac arrest or conditions changes within patients.
- Maintained clean and safe environment to promote patient safety and comfort.
Patient Care Technician/Certified Nursing Assistant
Krucial Staffing Travel Agency
10.2019 - 07.2022
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Patient Care Technician
Advocate Trinity Hospital
01.2014 - 10.2019
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Implemented infection control protocols, contributing to safer hospital environment.
- Highly skilled in surgical intensive care unit and medical intensive care unit.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals
Education
Bachelor of Arts - Applied Behavioral Sciences
National Louis University
Chicago, IL06-2024
Associate of Arts - Criminal Justice
Richard J. Daley
Chicago, IL05-2022
Certificate - Patient Care Technician
Illinois School of Health Careers
Chicago, IL01-2014
Certificate - Certified Nursing Assistant
Illinois School of Health Careers
Chicago, IL01-2014
High School Diploma -
Gage Park High School
Chicago, IL06-2011
Skills
- Clinical Documentation
- Family Support
- Behavioral Management
- Self-Care Awareness
- Suicide Prevention
- Mental Health Assessment
- Recovery planning
- Individual Counseling
- Psychosocial Rehabilitation
- Case coordination
- Problem-Solving
- Teamwork and Collaboration
Timeline
Psychiatric Rehabilitation Service Coordinator
MADO Uptown Mental Health Facility
06.2023 - Current
Mental Health Technician
Thornton Heights Terrace-Pro Touch Staffing Agency
08.2022 - Current
Patient Care Technician
Holy Cross Hospital - Pro Touch Staffing Agency
08.2022 - Current
Patient Care Technician/Certified Nursing Assistant
Krucial Staffing Travel Agency
10.2019 - 07.2022
Patient Care Technician
Advocate Trinity Hospital
01.2014 - 10.2019
Bachelor of Arts - Applied Behavioral Sciences
National Louis University
Associate of Arts - Criminal Justice
Richard J. Daley
Certificate - Patient Care Technician
Illinois School of Health Careers
Certificate - Certified Nursing Assistant
Illinois School of Health Careers
High School Diploma -
Gage Park High School
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