Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Directed daily office operations, optimizing efficiency and organization within the workplace.
● Established streamlined data management, file organization, and communication systems.
● Worked in partnership with medical facilities and patients to coordinate transport appointments, ensuring punctuality and minimizing wait times.
● Managed a team of drivers by delegating tasks, synchronizing schedules, and overseeing their performance.
● Ensured precise and punctual submission of billing documentation, resulting in consistent revenue streams.
● Formulated comprehensive project plans, tracked progress, and tackled obstacles, ensuring timely project completion.
Created and maintained data models using Power BI's DAX language for advanced analytics.
● Collaborated on hospital data analysis requirements
● created Power BI dashboards for real-time insights and extracted and transformed data,
● Streamlined reporting with automated processes, minimizing manual effort and improving accuracy by integrating Power BI with scheduled data refresh
● Conducted training sessions, fostering a data-driven culture and enabling self-service analytics.
● Care coordination
● Documents Patient care services by charting in patients and department charts
● Assess health care needs and identifies community resource
Help peers with research questions, citation issues, finding articles
● Critique research papers and essays and give relevant suggestions
● Customer service, answering the phone and greeting visitors
Summer intern at Dr. Dennis Roop laboratory
● Performed affinity column purification, gel electrophoresis, Immunohistochemistry, and microscopy
● Successfully purified several antibodies specific for skin proteins
● Presented findings at Department of Dermatology at Gates Center for Regenerative Medicine
1 Year Clinical EMR: MEDENT Experience
● Workplace Organization, Data Management, Patient/Client Relations, Software Proficiency, Billing Documentation, Financial Reporting, Project Management, Data modeling (DAX) , Data Visualization Healthcare operation knowledge
● MS Office and software program : Word, PowerPoint, Excel , Power BI( Advanced ) ● Communication and analytical skills
● Microscopy Techniques – Fluorescence